A dear friend and I decided to have a Day Spa experience in Monart earlier this month to celebrate my friends birthday. We were very disappointed with our experience and it did not meet our expectations of a 5 star spa.
The treatments were OK. We booked in for a delux manicure and pedicure. My manicure chipped after I had a shower and continued to chip until I had to remove it less than 48 hours later. I have had manicures all over the world and I have never had to remove a polish so soon after the manicure.
The setting and layout of the Spa is lovely and very relaxing. Our main disappointment was the Changing Room and apres spa experience. The only product in the Changing Room was an unidentifiable body wash, there was no shampoo, conditioner or body lotion. There were no products at all in the Changing Rooms. If you are intending visiting the spa as a non resident then you will need to bring all your personal beauty products with you. I found this shocking as I have attended spas all over the world and all of my previous spa experiences have provided products in their changing area a) for you to sample and b) to ensure your skin is hydrated etc after the thermal experiences. I find it very contradictory that you attend the Spa for health and wellbeing but then they will not provide the basics you need after showering.
I did notice that the residents of the hotel brought the products from their rooms however this is extremely strange for such a highly rated Spa.
We had lunch in the Cafe and it was wonderful and we really enjoyed the dining experience. The staff were very helpful.
The staff in the Spa were very professional and I could not fault their professionalism however I was very disappointed with my manicure.
In summary it was a very disspointing expeirence and I would not rate Monart as a 5 Star Spa. If you are attending make sure you bring your own products.
- Also Known As:
- Monart Hotel
- Monart Hotel Enniscorthy
- Monart Spa Enniscorthy
- Official Description (provided by the hotel):
- Monart Destination Spa 'The Great Escape' is an Adults Only Destination, to unwind, escape the stresses of modern life, relax and return to one's true nature. Voted in the top three Destinations Worldwide by Conde Nast Reader's Choice Awards. Irish Tatler Destination Spa of the Year 2009, 2010, 2011, 2012, 2013. ... more less
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