Bergresort has a 4-star rating and we chose to stay there based on the positive reviews at booking.com and because it has a nice-looking wellness spa and pool area (2 indoor pools, Jacuzzi, sauna, steam baths, and an outdoor pool too). The price of the room includes full board with cooked breakfast buffet, lunch, afternoon tea, and dinner. We prefer to stay in hotels that have a traditional feel (think chalet style in the alps, lots of wooden panelling, good schnitzel and fries etc) and thought that we were getting this with the Bergresort, based largely on the pictures on booking .com (and the hotel website) of a chalet(ish) style building and rooms that featured plenty of wood. We didn’t get what we expected. Our room was old-fashioned, flowery, and had no wood to speak of.
<br /><br />Indeed, the Bergresort is well-appointed, though the rooms are ageing in decor. We got room 106 (a 40m2 deluxe double) and were confronted with comfort in the form of a walk-in-wardrobe, a Jacuzzi, two little lounge areas, a 4 nozzle shower, bidet, and flat screen TV... but the room was styled with floral prints, white lattice works, and frilly canopies hanging over the bed, etc. This is by no means traditional Tyrolean and neither modern, rather, just a scary in-between that my mother would love. Don’t get me wrong, the room was comfortable and would have had plenty of space for a cot or third bed but the style didn’t fit the holiday.
<br /><br />But don’t worry; the style did fit the dining hall and the clientele. The Bergresort seems to cater to older couples that like to sit at the nearby tables and scrutinize you, no doubt talking about how you aren’t good enough for the hotel. Your thoughts are interrupted by piano music floating through the restaurant and resembling a £5 piano music greatest hits CD (all the awful tunes you love to hate).
<br /><br />The decor in the restaurant is trying to be very classy and subdued. The staff aren’t overly friendly but are professional. The food is beautifully presented but made on a budget. Although every pretence is made to suggest this is fine dining, the food is no better than that you get from any average restaurant.
<br /><br />Something that really annoyed us was arriving in the room on the first day and reading that one is expected to wear formal clothing to dinner. You what? We came here on a skiing holiday. Formal clothing was left at home, you might be lucky if I scratch up a pair of jeans and a polo shirt. If we had have been told this (no information with booking confirmation), we would have brought something with us or booked elsewhere (probably the later, as this would have been a huge hint that this hotel was not what we were looking for). Even worse, the Saturday evening was to be a ‘Gala Dinner’. That meant you absolutely must be formally dressed. We went to peak at the menu in the afternoon. This resulted in us asking the reception if there were other options. Luckily they were able to give us a voucher for one of the other hotels in the group. The ‘Gala Dinner’ menu was 6 courses... one of which was duck, and another was venison. This is absolutely not the Tyrolean experience we were expecting. Why do they talk about Tyrolean hospitality all over their website? The meal at the traditional Tyrolean restaurant in the partner hotel was infinitely better than the meal we had at Bergresort... simple fare, schnitzel and fries and plate of Spatzl for my wife.
<br /><br />The wellness spa area is very nice. There is also a basic outdoor playground for better weather and an indoor playroom for the colder days. So yes, you could bring kids here, but we are very glad our little one stayed at home with her grandparents. If your child cannot be relied upon to be impeccably behaved in the restaurant you will be stared down on by the old snobs around you. Our advice, if you want to come to Seefeld (which was great for beginner skiers like me) and you want a traditional and comfortable stress free break, then do come, but book at one of the other hotels in town.
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- Also Known As:
- Bergresort Seefeld Hotel Seefeld In Tirol