We were really impressed by the customer service at this hotel in terms of the efforts by the staff to make us feel welcome and enjoy the New Year celebrations. The guests at the hotel included us in the dancing and were really considerate of us during the festivities. The New Year gala was a really nice event.
The room itself was of a poor standard, we had a 'tent-style' room which was basic. There was no hot water at all during our stay and the holes around the AC unit meant that it was freezing in the room. We were brought a heater (first one set on fire) but this was 'plugged in' using wires and earbuds (see picture). In the morning, a generator came on outside our room which was really noisy and with the hard beds, we had already slept quite badly. Sadly, the lack of sleep, inability to take a shower and cold room meant we were stood looking for our driver to arrive in the morning so that we could check-out and move onto the next hotel.
It is a shame that the rooms are not improved as the staff are lovely and the location is good so much more could be done to improve the facilities.
- Official Description (provided by the hotel):
- Set at outskirt of Holy place Pushkar. The Pushkar Bagh offering a rare opportunity to enjoy Rajasthan's culture, custom & tradition. The resort lies in a large private site overlooking to the Fair (mela) ground and flanked by open fields and hills. A stay at the Pushkar bagh is the perfect way to appreciate and respect the desert environment. This is the place for anyone who loves nature. ... more less
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- Also Known As:
- The Pushkar Bagh Hotel Pushkar
- The Hotel Pushkar
- The Resort Pushkar