We booked a Swiss Cottage for 1 night stay. The cottage was clean and well-maintained. The whole resort is also quite well-maintained. Betwa river flows just in front of the river, so viewing sunrise and sunset was not an issue, However management wasn't quite helpful and they were clearly biased towards foreigners. We had to wait almost 1 hour after ordering lunch for the food to arrive as the waiters were busy serving group of foreigners and totally ignoring us (and all other Indian tourists). After the lunch experience were ordered dinner 2 hours early but still had to follow-up 3 times before we got some food. Also, they cheated on the lunch bill (charged more than the menu card price) and refunded only after we noticed the discrepancy during dinner and pointed it to the manager. Then there was supposedly a cultural dance program free of cost that runs between 7pm-10pm. But when we arrived at the rooftop at 8:30pm, the dancers stopped performing. When inquired, the Manager lied that the dancers are just taking a break and will resume their performance soon but they never did. Moreover, the breakfast was included in the boarding price but we were never informed (it was not mentioned in the online booking slip). We got to know about the free breakfast only from fellow inmates but by that time most of the items were finished. Lastly we clearly saw how some inmates were getting discounts in their final bills by bargaining and bribing the manager.
On the positive side, the manager arranged for a sightseeing taxi with a very helpful and polite driver who made our 2 day stay a memorable one.
All in all, Orchha as a town is extremely beautiful and because the resort is close to the river and the Swiss Cottage was a nice experience, I am giving a 4* rating but management deserves only 1*.