Large Spacious Rooms with good lighting but bathrooms are small without even basic facilities - no jets /sprinklers in WC. Bathroom doors dont close, had lot of insects, Hot water is available but it took time(half a day) for hotel staff to figure out how to start hot water. Worst -the quilts had lices.
Menu did not have too many options. Food quality below average.The staff insisted on 5-7 hr notice to provide food(unless you have opted for expensive Rs400 per person per meal "food included" option).
Staff was helpful but untrained.
The property library was not easily accessible. Lighting on common areas was never there - You have to push the staff to keep the lights on in library or dining area or lobby or verandah. it felt like staying in a good nice tent because there is tea garden and mountains around but because there is no light or activity in the rest of the property.
You can walk down the tea garden but you have noplace to sit or even stand to enjoy the tea estate. The tea factory by owners is available for a visit where you can buy some expensive export quality tea - there is nothing on the house -Tea factory staff was polite enough to guide you through the factory but showed no courtesy to offer a cup of tea or a glass of water . No discounts on tea even for guests in white haven.
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- Also Known As:
- Hotel White Haven Palace Estate Dharamsala, Asia - India