We have encountered this sort of thing before: in a third-world country, at a resort determined to be a "luxury" location -- but they don't quite know how to pull it off.
We lucked into the presidential suite, which featured a large central room (very nice indeed, but we were not in the lodge much during the day to use it) with one room on either side. Our room was large with a gigantic bed. Sounds good, but the bed so dominated the room that little space was left to walk around. The only electrical outlet was on the far wall next to the bed, so the only way to get to it was to crawl across the bed. And I do mean across, as the mosquito net was attached the wall, leaving no entry to the bed except on one side. Speaking of the net, it had some gaps: no trouble late in the dry season with no mosquitoes, but this could have been an issue at other times. And speaking of the bed, a hot water bottle showed up in the bed our first evening there -- and leaked. A small leak, which we covered with a towel, but it really wasn't cold enough for a hot water bottle anyway; we asked them to skip it the next night. Throw in a few missing stones in the sidewalk and so on, and you start to get the picture: luxury aspirations, but not getting some basics quite right. In a place like Uganda, we are pretty laid back with all this sort of thing (hey, we don't do luxury places in the US either), but the prices were premium, so we expected a little more. (Hint: if you have laundry done, check the prices first -- pretty outrageous.)
The food was very good but not great. Service was outstanding, with very friendly staff (and in particular a waiter with a great, dry sense of humor; I'm sorry we do not have his name). The dining area really was comfortable with a nice view, although as noted elsewhere the forest has been cut to the park boundary so the view is of agricultural fields. The lodge grounds, though, have some nice garden areas and several fine remnant trees.
So it was by no means a bad place, just not quite living up to the image. It certainly was convenient to the park entrance.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.