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“Nice staff but vastly overpriced for what you receive” 3 of 5 stars
Review of Savannah Resort Hotel

Savannah Resort Hotel
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Savannah Resort Hotel
P. O. BOX 30 | Kihiihi, Kanungu District, Bwindi Impenetrable National Park, Uganda   |  
Hotel amenities
London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Nice staff but vastly overpriced for what you receive”
3 of 5 stars Reviewed August 7, 2013

We arrived here after another long drive to Queen Elizabeth National Park for a safari the following day. The hotel is very impressive as you drive in, probably the most impressive I saw whilst in Uganda. The long driveway gives way to an impressive white building and palm trees.
We were greeted by friendly reception staff and got some beers while one of our African friends bartered with the general manager over pricing. We took 5 rooms so were asking for some discount but didn't get very far. Anyway, we took them anyway as we were too tired to look elsewhere.
The rooms themselves were individual cottages, very nice on the inside and out, the bathroom also nice, quite basic but ok. There was hot water in the evening but none the next day when we wanted a shower before we went on safari. The beds were nice and comfy and the food was ok but nothing spectacular. Although the evening meal was fairly priced. The breakfast was fruit, toast, continental buffet and eggs, but was also ok and came with the price of the rooms.
The next morning our drivers and tours had stayed in a much cheaper motel in the next village and turned up to collect us all at 6am- one of them came in and had a small cup of tea and a banana while the rest helped load the vans and waited for us all to come out of our rooms. After we had paid our VERY expensive bill, we noticed that they had charged us for the cup of tea and the banana- the equivalent of 2 days wages for a Ugandan- we were outraged at this considering how much we had spent on rooms, dinner and we all had lots of alcoholic drinks the night before. I had to put this into the review as I feel it was very unfair and not like the spirit of all the other Ugandan places that we visited.
Overall the stay was comfy but this would put me off ever going again on principle!
Also, the swimming pool was dirty so we were unable to use it and there was no hot water in the morning.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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33 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Kampala, Uganda
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2013

This was the perfect location for a relaxation day.
Very nice swimmingpool, sauna and steambath.
The rooms are bright, open and fresh. A nice big bathroom.
The food was really good, great taste!
Wi-fi also was available, great!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 4, 2012

Upon arriving at the hotel, we were greeted by the friendly lady at the front desk with a bottle of soda or water. This was a nice change of pace from the traditional glass of juice we received from reception at all of the other lodges on this trip. We also were elated to find out they had WiFi for use in the lobby/restaurant areas of the hotel. Although slow, it was a welcomed amenity that allowed us to touch base with those back home right at the midpoint of our trip.

Our banda was the closest to the main building, with our window separated from the the window into the bar only by a narrow driveway. Although it did not prove to be a problem during our stay, I can see how noisy bar patrons might interfere with your sleep should you need/want the window open for fresh, cool air.

Our banda had an in room water heating system, similar to those you find throughout South America that are attached to the water output of the shower and heat the water instantly as it passes through the shower head. This was very nice as it ensured each user a equally hot shower. Otherwise our rooms were basic and clean, allowing for a descent night sleep.

The dinner menu here was huge and varied, although the final product was overcooked and dry.

There is a pool for use by guests that appeared clean and refreshing (although we had no time to use it). The grounds were expansive, well groomed and ideal for some early morning birding while we waited for departure to the Ishasha sector of Queen Elizabeth National Park (which ended up being just a short drive from the hotel).

Room Tip: Request a room that has the in room water heater for the shower as opposed to the solar heated hot w...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rapid City, South Dakota
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 25, 2012

This hotel looked nice as I was driving up...guard gates, surrounded by a wall, manicured lawn. But there is nothing to do at the Savannah "resort". There is no view, no activities, nothing special.
They have motel rooms and bandas (round cabins). The hotel room do not have any windows that open. The bandas have slat windows that open, but they are all squished together, so there is no privacy. The employees walk around the grounds playing loud music on their cellphones. I wanted to eat in the restaurant, but the employees had the television on so loud, that myself and the other patrons all huddled on the veranda to eat in order to escape the tv noise.
I did have hot water, a flush toilet with toilet paper and electricity. But, the furnishings are outdated and nothing special.
Uganda has some very nice "nature lodges" that offer unique surroundings that allow a view of animals, lakes, and forests,...why stay in such a mediocre hotel?

Room Tip: Ask for a Banda on the edge of the property, otherwise, there are people walking by your windows.
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  • Stayed September 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Travelers are raving about these Bwindi Impenetrable National Park hotels

Buenos Aires
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 19, 2012

The hotel features a large number of rondavel rooms built very close one to another despite the enormous size of the premises, they even host their own landing strip. This said we did not hear our neighbours nor did I feel encroached. The room was spotlessly clean and well kept, furniture is out dated so is the decor, but everything works well. The swimmingpool is fantastic, large and clean and in a secluded area in the garden. Dinner should be ordered in advance since the kitchen needs about one hour to prepare food, everything we had, fried fish, curry and our frieeds had pizzas - was very good. Locals hang out at the lobby bar and we could watch local TV news with comments from the audience, this was a very welcome entertainment. Staff was very friendly and helpful. For one night a perfect stopover, distance to Ishasha gate is about 35-40min drive (if you don't want to wreck your car). Gate opens at 7 a.m.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Antwerp
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 8, 2012

This hotel is located very close to the Congolese boarder in Ishasha, I did appreciate the security here, as there was a degree of rebel activity in the Congo at the time we visited. The grounds are spacious, and beautiful and there is a pool (although we never saw it) The staff was very pleasent to us, and made a lot of effort to make us happy. Good pizza, fast free wi fi, and access to TV news in the reception area.
The bandas are comfy enough for a night or two, although the design is a bit strange and the overall feeling is not cozy but practical.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glostrup, Denmark
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 22, 2012

Upon arrival it was very clear this is a place for business - not for good service and a friendly atmosphere.. The staff at the reception were unlike everywhere else in Uganda hard to get a smile out of - the people who worked at the restaurant area were friendly enough. The food was below standard, and besides going on gamedrives -or to Bwindi, there was nothing to do at the place. The huts smelled stuffy and half the group had problems with hot water - a problem the manager was very reluctant to fix!
If I'm ever in that area again, I would stay somewhere else -even if that means getting up very early to go and see the treeclimbing lions of Ishasha!!

Stayed January 2012, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Savannah Resort Hotel

Address: P. O. BOX 30 | Kihiihi, Kanungu District, Bwindi Impenetrable National Park, Uganda
Location: Uganda > Western Region > Bwindi Impenetrable National Park
Hotel Style:
Ranked #3 of 3 hotels in Bwindi Impenetrable National Park
Also Known As:
Savannah Resort Hotel Uganda/Bwindi Impenetrable National Park

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