I booked with them through Hotwire and because of soem accounting problem between Best Western and Hotwire the Best Western wanted me to pay again. They had experienced the same thing before with Hotwire and knew Hotwire was good for it, but yet they wanted to make me pay even though I had already paid. They said I would be refunded later. They held me up at check in and at check out. When I was checking in they finally said I could check in and they would take it up with Hotwire on Monday(I checked in on a Friday). Then when I was checking out the next morning they tried to get me to pay again. That meant they had lied to me the night before. Eventually after caling the manager, no the manager wasn't even on the premisis, they again told me I could go and they would take it up with Hotwire on Monday. Then a few hours later Hotwire called me and apologized, but said Best Western told them to tell me that they would indeed charge me. So, they had lied to me again. I would never consider going there again.
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