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“The service here is pathetic.” 2 of 5 stars
Review of Quality Inn Texarkana

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Quality Inn Texarkana
2.0 of 5 Hotel   |   5210 North Stateline Avenue, Texarkana, AR 71854   |  
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Ranked #11 of 16 Hotels in Texarkana
Poteau, OK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“The service here is pathetic.”
2 of 5 stars Reviewed June 28, 2012

This would be a decent place to stay but the rooms don't get cleaned properly. I didn't get any towels until 7:00 pm. The room I checked into wasn't clean and I had to get a different room. I overlooked that but now realize that this place is just not ran well at all.

  • Stayed June 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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37 reviews from our community

Traveler rating
    5
    9
    4
    12
    7
See reviews for
13
6
2
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed June 27, 2012

This is our 3rd week staying here and I figure it would get better ,our friends checked in there room and the beds were not made , there was pizza boxes on the floor , dirty ashtray upside down on the floor , they got anOther room , we checked in ours , looks like it hasn't been vacuumed in weeks , no towels , just overall dirty , this is night 3 and 6:00 pm still no towels , they say there is a shortage , the front desk is a joke I've waited 20 minutes before talking to someone , the price is good , but not stay here again ,

  • Stayed June 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 10, 2012

The staff was very pleasant but the room was in need of TLC. Bedspread was dirty and so was carpeting.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lenexa, Kansas
Top Contributor
94 reviews 94 reviews
56 hotel reviews
Reviews in 52 cities Reviews in 52 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed January 23, 2012

I read plenty of reviews before staying here. Overall the room was adequate for the night. No bugs. However, I had problems checking in due to a phone line being down. They had to write my credit card number down and would run it when the phone lines came back up. The wireless internet was also down. I can only assume that they have DSL. I had to connect to the internet through the LaQuinta's internet right next door. Thankfully the signal reached. The room had a whirlpool bath, but I did not use it. It just didn't look as clean as I would have liked. The room had been freshly painted, the bed was comfortable...however....the two doors needed weather stripping. So I heard EVERYTHING. The walls are paper thin as well. I could here whoever was in the next room snoring. I could here individuals outside. The next day I went to check out and they still had not been able to run my credit card. Breakfast was almost over so it had been picked clean. Aesthetically, the breakfast room needs some renovation. There are new owners, so I am giving them an average rating for right now since they are in the process of renovating.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 17, 2010

We were just looking for a decent place to stay between Dallas and Little Rock. The price was very reasonable, the room was more than adequate, and the breakfast room was more spacious than I was hoping. It was a great value.

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Qualityinntxk, General Manager at Quality Inn Texarkana, responded to this review, December 9, 2010
We would like to thank you for taking time out of your busy schedule to offer such kind words for our establishment. We always strive to meet or exceed Choice Hotel standards and are very glad that you were satisfied with your last stay and hope to see you again soon in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Dakota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 11, 2009

My husband & I stayed while traveling to Corpus Christi for the winter. We were so happy to see smiling faces upon entering the hotel after a long drive from South Dakota. We actually stayed an extra night because the staff was so friendly and accomodating. We will be staying here on our way home in April for sure.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Texas
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 29, 2009

We stayed the 6th of June. Took forever to get checked-in as there was only 1 person at the front desk even though there were several people waiting. The room we were given did not feel safe. Our door frame had a big gap in it & the safty lock was not working properly. The pool was not very clean. Breakfast the next morning was very limited & was not being replenshed. We did get there the last 1/2 hour of breakfast, but the food should have been replenshed up until closing time. About 5 minutes before the posted closing time both doors were closed. We felt like we were locked in. Not a good start to our vacation!

  • Stayed June 2009, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Texarkana

Address: 5210 North Stateline Avenue, Texarkana, AR 71854
Phone Number:
Location: United States > Arkansas > Texarkana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 Hotels in Texarkana
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Texarkana 2*
Number of rooms: 73
Reservation Options:
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Also Known As:
Texarkana Quality Inn

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