What a great place for a great price! The room $88 which is on the high side for us but well worth the money. The room was absolutely spotless. Comfortable bed with 3 regular pillow and a neck roll. Brandon and Ally at the front desk were great. We arrived with 3 minutes left of the manager's reception and still received 2 glasses of cabernet, 2 oatmeal raisin cookies, Constant Comment Tea, and sparkling grape juice. We asked about water and was given $1.50 to get it out of the machine because they didn't have any cold behind the desk. Breakfast was bigger than most places, including "bagel toppers" which is egg, cheese, and bacon on top of a half bagel plus the normal waffles, biscuits & gravy, etc. In the morning we checked for cold bottled water at the front desk and were given another $3.00 to get water out of the machine. The only thing I could complain about and is soo minor is the rooms are deep but narrow so one sitting at the desk would have to scoot way in to let the other walk from bathroom to far bed. I thought the night before at a Best Western Plus was great but these folks went out of the way to make everything pleasant.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 30, 2012
Thank you for your comments with regards to your recent stay. Our goal is to provide exceptional service and value to our guest’s at Hampton Inn Russellville. We do this gladly and with our value added amenities, which includes our Monday thru Thursday Manager’s Reception from 5PM – 7PM featuring free beer, wine, sodas, and snacks/appetizers available for guest’s to enjoy. Also, I think you found what many of the team here consider the gem of the breakfast: bagel toppers! Made up of half a bagel with egg, bacon, and smothered in cheese, how can you go wrong? We are considering ways to address the room layout to provide for more spacious room. We will be renovating the guest rooms in the coming months, and are going to re-arrange the layout to provide for better function and flow. Again, thank you for the delightful comments and we hope to see you again, if you are ever in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.