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“Awesome Hotel! Brand new!” 5 of 5 stars
Review of Days Inn & Suites Russellville

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Days Inn & Suites Russellville
2.5 of 5 Hotel   |   109 East Harrell Drive, Russellville, AR 72802   |  
Hotel amenities
Ranked #4 of 16 Hotels in Russellville
Melbourne, Australia
Top Contributor
117 reviews 117 reviews
51 hotel reviews
Reviews in 66 cities Reviews in 66 cities
55 helpful votes 55 helpful votes
“Awesome Hotel! Brand new!”
5 of 5 stars Reviewed June 12, 2011

This was a great place to stay. The staff were friendly, the rooms new.
The room was so new the carpet still had that bounce to it. The room wasn't overly big, but I can never understand why that is so important to people. There was plenty of room for our stuff. There was an LCD tv, and the cooling system was good and quiet.
The breakfast was really good too, waffles, yoghurt, biscuits and gravy, they even had proper holders for the tongues which made the area much neater and cleaner. I would DEFINITELY stay here again.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    86
    39
    16
    7
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Berryville, Arkansas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 8, 2011

I will start by saying that the Days Inn in Russellville, AR has given me one of the WORST Experiences I have ever had with a Hotel. I specifically called and reserved a Two Queen Suite and the person who answer took the reservation said they had a room available and I made sure she repeated that it was a Two Queen Suite. She assured me it was.
When I arrived and went to check in I noticed the lady at the front desk was slow to come out of the back room to assist me and seemed rude and in a bad mood. I went ahead and tried to check in, but when I did the lady told me they didn't have any Two Queen Suites. I couldn't believe it I had specifically called and reserved a Two Queen suite, and even though I had a confirmation number confirming my reservation for three nights She told me I would have to stay in a Regular room, and that they had been out of Queen Suits for several weeks.
I understand that they were busy, but the lady on the phone should not have told me she was reserving me a Two Queen Suite when none were available. She clearly thought that I would get to the hotel and just accept that no rooms were available and settle for a regular room. A trick I am sure this hotel has played on several other people.
After arguing with the lady at the front counter she tried to check me into the regular room for the price of a suite. She didn't even offer a lower rate for a lesser room.
I told her I wanted to talk to a manager, but she refused to go and get one. I decided that I couldn't stay at a hotel that treats their customers like this. So I went across the street to the La Quinta Inn were they had Two Queen Suits available.
When I returned to the Days Inn to cancel my reservation the lady tried to tell me I had to still pay for the first night. I couldn't believe it. They had made a huge mistake with my reservation and they still expected me to pay for Their Mistake.
The best recommendation I can give for this hotel is don't stay there. Go across the street and stay at the La Quinta Inn. It is a little more expensive but the rooms are very nice and the staff is much friendlier. I have stayed 3 times at the La Quinta in Russellville and have never been disappointed.

Room Tip: Stay at the La Quinta Inn across the road.
See more room tips
  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2011 via mobile

This is one if the nicest hotels I've ever stayed! Everything is brand new and the decor is modern and comfortable. The beds are plush and cozy. They offer a very nice, full continental breakfast, which included hot items like eggs, sausage, gravy and make-your-own waffles. Very good coffee, too, which is important to me!

The only two negatives I can give about our stay, are that the pillows were a bit to fluffy for our liking, and the towels are a bit scratchy. If those are my only complaints, I'd say they've done a pretty darn good job! The price was exceptionably reasonable as well. $80 after tax with AAA rate, on a Friday night with no reservation.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springdale, Arkansas
1 review
5 of 5 stars Reviewed March 13, 2011

The room was very clean, nicely appointed, and the sleep was good! The staff was very accommodating to the needs of a disabled family member. There were a lot of breakfast options. We will go back!

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Russellville

Address: 109 East Harrell Drive, Russellville, AR 72802
Location: United States > Arkansas > Russellville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Russellville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn & Suites Russellville 2.5*
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