I had a group stay at this hotel for (4) nights reserving 10+ rooms. The hotel was very accommodating during my planning and throughout my group's stay. Everyone was pleased with their room, stating that they felt it was a bargain for the rate. In our group, we had experience with King Rooms, King Jacuzzi Suites and King 2 room Suite. The 2-Room Suite was spacious as it was large enough to host my group of 20+ for dinner, one evening. The staff was nice enough to allow us to borrow chairs from the dining area. Each weekday evening was a "happy hour" supplied by the hotel (this was a nice treat). The morning breakfast was a little different every morning which was a nice treat. On top of the hot foods, waffles, cereals, fruits, bagels and muffins were provided. The hotel is also right off the interstate and Hwy 7, so convenient to many different travels in the area. Also close to the hotel are Ruby Tuesdays, Dixie's, Colton's, Cracker Barrel and IHOP. The only thing that I would like to see upgraded was the knowledge of the staff about their area. We had 1 rainy day, and tried to ask about the possibilities in Russellville to entertain ourselves, both parties were unhelpful. one stated they had only been in Russellville a few months while the other just didn't know. This was not a big deal as we retreated to our room to utilize the WIFI which worked well throughout our trip. The overall experience was way too positive to allow this one requested improvement to keep me away in the future. I would definitely stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to tell us about your experience with us! It sounds like your group enjoyed all of our amenities and I'm so happy to hear that ya'll had a nice time staying here. Please accept my sincerest apologies for any unhelpful staff members that you encountered. I have talked to all of our Front Desk staff and we are taking measures to ensure that this does not happen again. Again, thank you for all of your kind words and we look forward to serving you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.