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“Best location for a hotel” 4 of 5 stars
Review of Moevenpick Resort Petra

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Moevenpick Resort Petra
5.0 of 5 Resort   |   Tourism Street | Wadi Mousa, Petra - Wadi Musa 71810, Jordan   |  
Hotel amenities
Ranked #12 of 36 Hotels in Petra - Wadi Musa
Salalah, Oman
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Best location for a hotel”
4 of 5 stars Reviewed August 10, 2014

A two minute stroll from the Visitor's Centre, Moevenpick Resort Petra, is at the best possible location to visit the majestic Petra. My wife and I stayed overnight with little time in the hotel, but the time spent there was comfortable and most importantly relaxing. The room, relatively small was intelligently designed and the decor much comforting. The room service was prompt, efficient and food (beef burger) was delicious. Little choice for vegetarians, but a decent Margaritas Pizza did keep my wife pleased. The very important morning breakfast was decent, a bit scattered in the layout but an expert hand at the omelette station made up for it. The spaces in the hotel are well arranged for relaxing and has a good open roof bar. The staff are cordial and willing to lend a helping hand. We enjoyed our short stay and definitely recommend it.

Room Tip: Uppermost level, so that less distance to travel from the roof top bar
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, August 13, 2014
Dear Valued Guest,
Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us and the services and facilities provided exceeded your expectation.

We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not too distant future and assure you already in advance of our best care and attention to your comfort.


Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,740 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
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Isanti
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

Closest possible location for visiting the old Petra site. It's literally a stone throw from the entrance to the Petra site. Excellent market area with many shops full of friendly, non-pushy merchants. Very clean rooms and extremely safe, friendly environment.

Stayed May 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, August 13, 2014
Dear Valued Guest,
Thank you for taking the time to post your kind feedback on Tripadvisor.

We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation.

We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not too distant future assuring you already in advance of our utmost care and attention to your comfort.
Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 5, 2014

Best thing about this hotel is the location.. We just had to walk 40 steps to reach the entry gate to Petra.
This is a small, niche hotel.
Frankly, the fun is to spend as much time in old Petra instead of hotel hence I recommend this hotel as the location is strategic !
Go for it :))

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for posting your explicit review on tripadvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations.

We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them.

We would be delighted to welcome you should your travel plans bring you again to Petra.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Top Contributor
67 reviews 67 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 5, 2014

We toured Israel and Petra and this hotel was the best of the 5 we visited. The location is perfect, the rooms were beautiful as were the entire facilities in the hotel. We had dinner and breakfast at the hotel. Both served excellent food with plenty of choices. If you are visiting the Petra historical site, there cannot be a better hotel.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for posting your explicit review on tripadvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations.

We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them.

We would be delighted to welcome you should your travel plans bring you again to Petra.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed August 4, 2014

We chose to stay at the Moevenpick in Petra due to its location next to the visitors centre. It is indeed 100 metres from where you buy the ticket to enter... and since you are going to walk A LOT it is really appreciated to have your hotel next door when you finish.

Other than that, our stay there for 2 nights was very pleasant. The room was smallish but very nice, comfortable bed and good quality amenities. We tried the room service which was ok and the buffet breakfast which was very good.

Don't forget to try the Moevenpick ice creams!! They even deliver them to the room 24/7!!

I would definitely recommend anyone visiting Petra and looking for a 4* or 5* option to choose this property!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, August 13, 2014
Dear Valued Guest,
Thank you for taking the time to post your kind feedback on tripadvisor. We are delighted to know that you have enjoyed your stay with us and the services and facilities provided exceeded your expectation.

Hoping to have the pleasure of welcoming you again.

Best regards,



Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 3, 2014

We had a chance to spent 3 days 2 nights at this hotel which located right in front of Petra gate (tourist center). Very convenient after a long walk in Petra and you just want to get to the hotel right away.

The security is very much like in airport as you have to get your luggage scanned. The guards can be a bit pushy and can make you feel less welcome! The check in is very quick though we have to wait for half and hour for room to be ready and thanks for upgrading our room into next tier.

The food was OK with limited selections on breakfast and dinner. Tried the BBQ dinner at top roof restaurant which provide a good view of Petra town and the food is much better than the buffet. Try to get before sunset to have a stunning view.

The overall experience in this hotel is very average.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for taking the time to post your kind feedback on Tripadvisor. Moreover, we have taken careful note of your comments, as your comments are invaluable source to review our performance, we will share them with the departments concerned for future improvements in these areas.

We are hoping to have the pleasure of welcoming you should your travel plans bring you again to Petra.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 3, 2014 via mobile

I was there last summer and just now i decide to write about bec no time and bla bla ) but for next guests i decide to do because was a really bad experience ,hotel looking like a station of trains , front desk not good and not polite ,manager ( woman in that time ) was really rude and not friendly for hotel like that and with that kind of prices and at last have a pool little like in the pit of lion ( and i came from Moevempick of Aqaba that was really fantastic and that they recommended me of them like a good guest ) , only good thing is that stay in front of entrance of Petra but please better do not go there.
Ettore d'Ovidio

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for posting your explicit review on tripadvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations.

We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them.

We would be delighted to welcome you should your travel plans bring you again to Petra.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Resort Petra

Address: Tourism Street | Wadi Mousa, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Petra - Wadi Musa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Resort Petra 5*
Number of rooms: 183
Official Description (provided by the hotel):
Welcome to the hidden city. The Mövenpick Resort Petra is the ideal starting point for exciting excursions to the ancient City of the Nabateans. It also offers an enchanting atmosphere for you to relax and unwind as never before. ... more   less 
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Also Known As:
Moevenpick Resort Petra Hotel Petra / Wadi Musa
mövenpick Petra Wadi Musa
Moevenpick Resort Petra Jordan/Petra - Wadi Musa

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