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“Great location, comfortable” 4 of 5 stars
Review of Moevenpick Resort Petra

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Moevenpick Resort Petra
5.0 of 5 Resort   |   Tourism Street | Wadi Mousa, Petra - Wadi Musa 71810, Jordan   |  
Hotel amenities
Ranked #12 of 36 Hotels in Petra - Wadi Musa
London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Great location, comfortable”
4 of 5 stars Reviewed April 27, 2014

The hotel is in a great location, right by the entrance of Petra. Service was good all around except for in the snack bar where it took ages to serve you. It is right at the bottom of Wadi Musa where there is only a small strip of tourist restaurants and shops so in terms of restaurant choice it felt limited. Rooms are clean and comfortable. We had a corner room and was quite roomy.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, April 28, 2014
Dear Valued Guest,

Thank you for taking the time to post your kind feedback on Tripadvisor.

We are delighted to know that you have enjoyed your stay with us, the hotel facilities in general and your room facilities met your expectation..

Moreover, we have taken careful note of your comments and as they are an invaluable source to review our performance, we will share them with the departments concerned for future improvements in these areas.

We are hoping to have the pleasure of welcoming you should your travel plans bring you again to Petra.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,769 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2014

The location is great - straight across the hotel is the entrance to Petra. This is very important at the end of the day when one is quite exhausted from walking around Petra in the heat. The lobby of the hotel is beautiful. The breakfast buffet was excellent too. However, the rooms are a little small although we didn't really mind, given the very convenient location. Service is very efficient except for the atrium cafe in the lobby where there was only one waiter for the entire area at 3 p.m. in the afternoon when most people are on their way back to the hotel for rest and drinks.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, April 26, 2014
Dear Valued Guest,

Thank you for taking the time to post your kind feedback on Tripadvisor.

We are delighted to know that you have enjoyed your stay with us and the hotel facilities and met your satisfaction and exceeded your expectation.

Moreover, we have taken careful note of your comments and as they are an invaluable source to review our performance, I have shared them with the departments concerned for future improvements.

Hoping to have the pleasure of welcoming you should your travel plans bring you back to Petra.

Best regards,


Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southend on Sea, UK
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 25, 2014 via mobile

This hotel does exactly what it sets out to do, provide you with a base to see Petra

Fantastic location right by the entrance, essential after a LONG day of walking.
Perfectly nice bedroom, with Arabic type decor in the public areas, but the bar and restaurants a bit soul less, probably to be expected as everyone is just 'passing through'
We enjoyed the upstairs bar and opted to have some good Jordanian wine and mezzo up there on two evenings which felt a bit more intimate
Ice cream was fantastic as expected from a Movenpick, and great after a hot dusty day

Don't expect too much despite its 5 star rating, but perfectly acceptable.

PETRA is fantastic and would be worth staying anywhere for, also Wadi Rum is well worth a visit

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, April 26, 2014
Dear Valued Guest,

It has been a great pleasure welcoming you to Mövenpick Resort Petra. We thank you for taking your precious time to share your memories on TripAdvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. It pleases us to know that the hotel facilities and services provided were up to your satisfaction and exceeded your expectations.

Moreover it delights us to know that our employees were able to show you our commitment to hospitality.

We look forward to the pleasure of welcoming you should you visit Petra again.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 24, 2014

My husband I stayed in Movenpick for a day and night in April 2014. The location can't get better! its a 2 minute walk from the entrance of Petra. The breakfast was excellent and so was the lunch. The rooms are average but comfortable.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, April 26, 2014
Dear Valued Guest,

Thank you for taking the time to post your kind feedback on Tripadvisor.

We are delighted to know that you have enjoyed your short stay at the Mövenpick Resort Petra.

We hope to have the pleasure of welcoming you should your travel plans bring you back to Petra, assuring you already in advance of our utmost care and attention to your comfort.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
Top Contributor
283 reviews 283 reviews
33 hotel reviews
Reviews in 112 cities Reviews in 112 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed April 24, 2014 via mobile

This is the closest Hotel to the entrance of Petra and the nicest. Our cruise tour picked this and we had a very good buffet. The food is very safe and we had everything with no negative effects. Important when traveling to places like this.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, April 26, 2014
Dear Valued Guest,

Thank you for taking the time to post your kind feedback on Tripadvisor.

We are delighted to know that you have your dining experience at our restaurant met your satisfaction and exceeded your expectation.

We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not too distant future assuring you already in advance of our utmost care and attention to your comfort.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2014

The Movenpick,Petra has everything going for it from location,to lovely rooms,to an excellent and accommodating staff. My daughter and I had a small problem with a room service meal. The staff could not have been more understanding and helpful. The problem was corrected immediately and www were very satisfied with its solution.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, April 26, 2014
Dear Valued Guest,

Thank you for taking the time to post your kind feedback on Tripadvisor.

We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation.

We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not too distant future assuring you already in advance of our utmost care and attention to your comfort.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 23, 2014

We picked 2 nights at the Movenpick Petra purely due to its location - and while this was definitely a great point (after walking 12km to the top of the monastery and back, we were delighted not to have to walk back very far from the Petra entrance gates!). But the hotel itself was welcoming, helpful and prompt staff, very clean rooms with A/C, super-comfortable bed, really nice Dead Sea toiletries. Food is a bit expensive but the main buffet was very good, with lots of choice from local options to international standards, all tasting fresh and - unusually for Jordan - cooked meats and dips kept fresh on ice. Food in the bar was a bit more basic but still fine, and the decor was superb. Breakfast was among the best we had in Jordan, and I have to command the chef that makes waffles to order. They were delicious. There is an open-air pool, and a small gym. The pool is not heated and as the nights are cold in April, the temperature was reminiscent of the North Sea, but we had a good laugh about it and enjoyed sitting on the deck chairs all the same. All in all, for a 5 star hotel this was a very comfortable and homely stay, not stuffy at all. Staff let us store our luggage beyond the checkout time so that we could return to the Petra site in the morning.

Room Tip: Avoid rooms overlooking the main lobby as it can get noisy.
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWAISSI, General Manager at Moevenpick Resort Petra, responded to this review, April 26, 2014
Dear Valued Guest

Thank you for posting your comments on tripadvisor.

I have read your comments and feel excited to know that you have enjoyed your stay with us. The team and I are pleased to know that the hotel facilities and service provided were up to your satisfaction and exceeded your expectations.

We pride ourselves on providing "honest, uncomplicated, comfort" to all our guests and are pleased to hear we achieved our goal. The staff will be very proud to see that they were able to make your stay so great when we share your kind comments with them.

We would be delighted to host you should your travel plans bring you again to Petra.

Best regards,

Abedrabo Twaissi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moevenpick Resort Petra

Address: Tourism Street | Wadi Mousa, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Petra - Wadi Musa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Moevenpick Resort Petra 5*
Number of rooms: 183
Official Description (provided by the hotel):
Welcome to the hidden city. The Mövenpick Resort Petra is the ideal starting point for exciting excursions to the ancient City of the Nabateans. It also offers an enchanting atmosphere for you to relax and unwind as never before. ... more   less 
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Also Known As:
Moevenpick Resort Petra Hotel Petra / Wadi Musa
mövenpick Petra Wadi Musa
Moevenpick Resort Petra Jordan/Petra - Wadi Musa

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