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“Basic accomodations near Petra” 4 of 5 stars
Review of Petra Panorama Hotel

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Petra Panorama Hotel
4.0 of 5 Hotel   |   Queen Rania Street, Petra - Wadi Musa, Jordan   |  
Hotel amenities
Ranked #19 of 36 Hotels in Petra - Wadi Musa
Los Angeles
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
“Basic accomodations near Petra”
4 of 5 stars Reviewed July 16, 2014

Stayed here 2 nights while visiting Petra. Our room was OK--it didn't have a balcony like many others. The view of the valley is fantastic. The bathroom only had a soap dispenser at the sink, no soap for the shower. When we asked house keeping for soap, they brought us more shampoo. I guess that is it here. Luckily, we brought our own just in case. I wanted to swim in the pool on the first night, but it looked dirty and only had about 18 inches of water in it. I saw them clean it in the morning and I asked the to fill it up some more. They didn't--so I swam in the 18 inches the next night. The dinner and breakfast buffets were included in our room package. The food was great both days, and the service was fantastic. They offer a picnic type lunch for those going to Petra. I wish I had taken it since the options inside the park were expensive, and didn't look that appealing. I went without lunch that day. I didn't try the internet, but other complained about the 24 hour time limit. Didn't need it that badly.

Room Tip: Ask for a balcony so you can walk out and view the valley.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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281 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
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English first
Angeles City, Philippines
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 20, 2014

We stayed at this hotel only for one night prior to our Holy Land Pilgrimage. The panoramic views of the sunset and sunrise at Petra is great! The breathtaking view of Petra adds to the excitement for first time travellers while relaxing at the pool. The lobby is very clean, the furnitures are well kept, the front desk staff are friendly, customer service is very good, the food is excellent.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ahmedabad, India
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 6, 2014

Apart from the view there is hardly anything worth mentioning which is of any significance in this hotel. Actually the wifi policy is quite annoying. It is paid 5USD for 1hr or 10USD for 24hrs, which is fine but you can only use it for one device, which is also fine, and you have to go to the reception to buy it (cannot get password from room via phone), which is also fine... its just that the thin tall gentlemen at the reception every day in the afternoon shift was extremely rude with us as well as other guests about the internet, as if it was his personal issue. When we gave feedback at the time of checkout, the front office supervisor Ahmed was so kind to offer free 1hr internet if we wanted and dealt with this thoroughly professionally. The F&B option is limited and the same breakfast was there with limited choices all 3days we stayed there. The restaurant staff was very courteous and very helpful, but the language is a huge barrier. The dinner and generally the restaurant is not very expensive but there are better options in the wadi musa near the Petra visitor centre site if you can go there. This hotel is more for the one night and Petra run conducted tours with bus load tourists at a time. The positive is the views from the common terrace and almost all rooms, interesting upside down hotel (but confusing lift arrangement for the first time!)... if you do go, spend an evening at the terrace bar.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bischofsheim, Germany
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2014

This hotel is highly recommended to people visiting Petra, even though the hotel is situated about a 5 to 10 min drive from the center of the town. The service is excellent and the food too. The staff are friendly and very courteous. The views from the hotel are fantastic.

Room Tip: Ask for rooms on the higher floors...Level 2 is where we had our rooms and they were perfect.
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
College Place, Washington
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2014

This hotel has great views from most rooms, esp at sunrise and sunset--the higher, the better. It is older and "well used" but has been kept-up in fair condition, although it is over-due for a good re-do. The food is OK but nothing to write home about and they charge for internet. I was here 2 yrs ago and it has not changed much. It is out of town a mile or so which you have to go through to get to the Petra entrance.

Room Tip: The higher up, the better the views and the closer to the dinning room and the entrance.
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  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 14, 2014 via mobile

Hotel is a bit old and shabby but comes with a great view down on Petra. Food was subpar and drinks and extras at tourist level prices across the board,100% above normal rates in Jordan. Internet access is limited to one device and costs 10 dinars for a day. Reception laughed at us and told me he doubted my mother actually needed internet access anyway when we asked about multiple devices...this place was in a package and probably would avoid going there again if back.

Stayed May 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Top Contributor
58 reviews 58 reviews
43 hotel reviews
Reviews in 44 cities Reviews in 44 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 13, 2014

The hotel is in urgent need of full renovation. Although the location is beautiful, rooms,math rooms need to be redone.
Huge dining room, average food, no fruit for breakfast.
Other downside, you need to take 2 separate elevators to reach the rooms, a long walk.
The hotel is quite far from Petra.
Having said that the staff is nice and helpful.

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petra Panorama Hotel

Address: Queen Rania Street, Petra - Wadi Musa, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Petra - Wadi Musa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Petra Panorama Hotel 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hotel Petra Panorama
Petra Panorama Wadi Musa
Petra Panorama Hotel Jordan/Petra - Wadi Musa

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