Very disappointing hotel. They claim to have all rooms fronting the mountain but this a lie as some front... the swimming pool... with no mountain view at all! We had partly a mountain view fortunately. So I guess we were lucky... And for any unexplainable reason we had... 3 beds in a room for 2!
But the two nights we spent there with the group we found each evening a different cockroach in the bath!!! Cleanliness is a major trouble in this hotel. We remember of a sticky floor at the restaurant. They never clean the restaurant floor as my shoes were always sticky.
Besides, reception staff was completely incompetent telling us that towels were near the pool when there was not any and that we could have buffet dinner until 9:30 PM though the restaurant was open until 10:30 PM!
Restaurant staff was unfriendly and unefficient. I remember of empty dishes left like that more than 15 minutes making people angry. I personaly had an argument with a restaurant staff because he wanted to charge me for the little water from the restaurant I took in my small bottle! Easy business is easy business in Jordan.
I noticed that Jordanians love to "milk" the decreasing tourists they have since the syrian cival war making them losing lots of tourists. But "Petra Panorama Hotel" gave me 3 times this bad feeling! Too bad because casual Jordanians not working in the tourism business are not like that.
Do not believe the "3 stars" they gave to his hotel. "One star" european standards is fairly enough for this crapy place. It is totally run down. Better go to the "Möwenpick" hotel or another one around. They are not much more expensive than "Petra Panorama" but certainly much better worth your money!
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- Also Known As:
- Hotel Petra Panorama
- Petra Panorama Wadi Musa
- Petra Panorama Hotel Jordan/Petra - Wadi Musa