The hotel was the closest hotel to the entrance of Petra which is a huge plus after a long day walking around. The staff was warm and welcoming. However the place was showing a little wear and tear. Dining room chairs were stained and one of our rooms had an oder problem in the bathroom. ( there was a lot of rain the night we got there and the drain in the bathroom was smelling up the room). I would recommend the Movenpick next door if money were not an issue, but for what we needed the hotel was comfortable, beds and pillows were great and the food was good.