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“great staff” 5 of 5 stars
Review of Sharah Mountains Hotel

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Sharah Mountains Hotel
3.0 of 5 Hotel   |   Mian Street | City Center, Petra - Wadi Musa 71810, Jordan   |  
Hotel amenities
Ranked #2 of 37 Hotels in Petra - Wadi Musa
Lisbon, Portugal
1 review
“great staff”
5 of 5 stars Reviewed March 28, 2014

I stayed in wadi musa for three days to visit petra and this hotel was a great choise, new, good room, very nice staff, and they provide a shuttle bus to the entrance of Petra. A great choise! recommended!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
    100
    37
    13
    3
    0
See reviews for
32
51
9
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
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English first
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 27, 2014

My hubby and I stayed here for one night during our visit to Petra. Mahmoud is super cool and nice. Hes like a friendly teddy bear! Lol. The staff at the hotel is really nice and the rooms are modern w. Led lighting! The food was delicious also! Also offers Shuttle to Petra's visitor center.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud M, General Manager at Sharah Mountains Hotel, responded to this review, March 28, 2014
Dear Schern Y ,

Greetings from Sharah Mountains Hotel – Petra .
Thank you for writing such a great review about our Property. We are happy to hear that you enjoyed our hotel and the service . We are always delighted to hear from a happy guest- your kind words are much appreciated.

Thank you again and we look forward to welcoming you back in the near future.

Sincerely
Mahmoud Masadeh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boden, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

newly renoveted , they used beutiful stones, u can see in the restaurant,very clean, frienly staff, hard to find a better value for the money, very good location. bankomats just 50 m, restarants 100 meter, u r ready with breackfast, they can transport you directly to petra. the wifi is excelent, the aircondetion is new, hot water with good presure.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud M, General Manager at Sharah Mountains Hotel, responded to this review, March 28, 2014
Dear Samisawalha ,

Greetings from Sharah Mountains Hotel – Petra .
Thank you for writing such a great review about our Property. We are happy to hear that you enjoyed our hotel and the service . We are always delighted to hear from a happy guest- your kind words are much appreciated.

Thank you again and we look forward to welcoming you back in the near future.

Sincerely
Mahmoud Masadeh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2014

We have already stayed at sharah mountains for two nights , we had a pleasant stay ... It was wonderful .
The staff were really helpful and friendly and they did thier best to make our stay outstanding . They arrange a free shuttle to the petra gate and recommend us wadi rum tour and arranged transportation from border with best rates .

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud M, General Manager at Sharah Mountains Hotel, responded to this review, March 28, 2014
Dear Dividman ,

Greetings from Sharah Mountains Hotel – Petra .
Thank you for writing such a great review about our Property. We are happy to hear that you enjoyed our hotel and the service . We are always delighted to hear from a happy guest- your kind words are much appreciated.

Thank you again and we look forward to welcoming you back in the near future.

Sincerely
Mahmoud Masadeh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
1 review
5 of 5 stars Reviewed March 20, 2014

The hotel is located right in the city center, next to restaurants and cafes and close, It is a short walk around 12 minutes to Petra Ruins, The Hotel offers free ride to Petra for two ways! It is 2 minutes driving only with free shuttle. We got from the benefits of the location where to find excellent restaurants nearby a minute walk only with cheapest rates compared with the restaurants located near Petra gate … The hotel staff were great and hospitable, they made our stay unforgettable.. Without doubt recommended

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud M, General Manager at Sharah Mountains Hotel, responded to this review, March 28, 2014
Dear trips2e ,

Greetings from Sharah Mountains Hotel – Petra .
Thank you for writing such a great review about our Property. We are happy to hear that you enjoyed our hotel and the service . We are always delighted to hear from a happy guest- your kind words are much appreciated.

Thank you again and we look forward to welcoming you back in the near future.

Sincerely
Mahmoud Masadeh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed March 14, 2014

i was there befor one week ago buti cant have words to speake about friendly stuff manger good services nice taste of food good location to city cebter with good recomanded coz its non smokeing hotle amagien hotle

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud M, General Manager at Sharah Mountains Hotel, responded to this review, March 28, 2014
Dear retchard j ,

Greetings from Sharah Mountains Hotel – Petra .
Thank you for writing such a great review about our Property. We are happy to hear that you enjoyed our hotel and the service . We are always delighted to hear from a happy guest- your kind words are much appreciated.

Thank you again and we look forward to welcoming you back in the near future.

Sincerely
Mahmoud Masadeh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 10, 2014

Really the hotel and staff more than great very helpful special Mr.Masadeh the huge man there thanks a lot for all sure I will be come back.the location in the centre of town every thing very near to us.
Basel Sbeahat

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahmoud M, Director of Sales at Sharah Mountains Hotel, responded to this review, March 11, 2014
Dear Valued on-line Guest ,

Thank you for taking out your precious time and writing a review on trip adviser. We are pleased to hear that you have had a fantastic experience again with us following your recent stay at Sharah Mountains Hotel .

Guest satisfaction is our main goal at Sharah Mountains Hotel , and it is rewarding to learn that it has been achieved during both the occasions.

We would like to thank you for the recommendations you have made and hope that we will have the pleasure of welcoming you back to Sharah Mountains Hotel soon!

Front Office Manager
Khalid Masadeh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Sharah Mountains Hotel

Address: Mian Street | City Center, Petra - Wadi Musa 71810, Jordan
Location: Jordan > Ma'in Governorate > Petra - Wadi Musa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#1 Family Hotel in Petra - Wadi Musa
#1 Business Hotel in Petra - Wadi Musa
#3 Romantic Hotel in Petra - Wadi Musa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sharah Mountains Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
Sharah Mountains Hotel is situated just 2 kilometres from the historic city of Petra. It is a three star hotel , offers air-conditioned rooms and room service. Shuttle service to Petra ruins is free to go and back. Rooms at Shara Mountains Hotel feature bright linens and whitewashed walls. En suite bathrooms have both hot and cool water. All rooms include satellite TV and air conditioned. Daily breakfast is served in Sharah Hotel's restaurant. The hotel can arrange guided tours. Guests also have access to the nearby swimming pool and Turkish bath at a reduced price. We arrange to pick our guests up from airports, Amman, Aqaba and borders. ... more   less 
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Also Known As:
Sharah Mountains Hotel Jordan/Petra - Wadi Musa

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