It is hard to fault this hotel. You can practically ski to the door and it is only a few metres from the gondola that takes you to all the ski slopes. The atmosphere is warm and welcoming and the staff are keen to help. The bedroom was a good size and although a little tired looking, was comfortable. The bathroom was amazing with 2 showers - one of which was a power shower - great after a day on the slopes. The water was always hot, as were the rooms - too hot really and we opened the door to the balcony on most nights. The food was good - particularly the starters and desserts. Thank you to the attentive waiters - particularly Nikolay - who were a delight. We enjoyed sitting in the comfortable lounge, in front of the wood fire, supping on hot chocolate or cocktails - depending on the mood. The spa is fabulous. Steam rooms, saunas, inside and outside pool, ice room etc. and was never crowded. The massage we booked was fantastic - thank you Alex. We are already thinking of going back.
- Official Description (provided by the hotel):
- Whether visiting Bansko for business or leisure purposes, Kempinski Hotel Grand Arena is the ideal base from which to work or explore all that the town has to offer. Located at the footsteps of the Pirin Mountains, the luxury hotel is situated right next to the Gondola lift station that takes you all the way up to highest slopes, half pipes and snowboard facilities. The shopping and cultural district of Bansko is also easily accessible within walking distance from the 5 stars hotel. ... more less
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- Also Known As:
- Kempinski Hotel Bansko
- Kempinski Resort Grand Arena