i'm never come back here. we stayed in R part, the mean we have to walk so much ( up and down the stairs) to arrive at restaurant or front desk.
the staff of reception was very rude and nothelpful.
there are few towels at the pool, my husband and my boy werw cut on the leg inside the pool.
the food was very bad and every day the same, not very fresh. the milk and the juice were more water.
in the room, who haven't carpet ( some of them) all think are unworkible and old, the bathroom is not confortable. in the room, surface cleaninghas been done and i must ask for toilet paper.
the bed from the living room ( we paied for 3 tickets) was very unconfortable ( like a S) and i had back pain morning , after a night in this bed.
there was a lot of dust everywhere. 4 STARS? NO WAY!!!!
pt turistii romani: bulgarii ne-au tratat f prost, ne-au dat apartamentele cele mai proste, erau la acelasi etaj si apartamente cu covor si mobila noua, frumoasa. s-au purtat f urat. am fost f dezamagiti. am asteptat o jumatate de ora sa aduca prosoape la piscina. nu faceau curat in camere, nu schimbau prosoapele. de lenjerie ce sa mai zic, ca n-au schimbat-o deloc in 7 zile. NU VA RECOMAND ACEST HOTEL ORIBIL!!!
I WILLNEVER RECOMMAND THIS HORRIBLE HOTEL , WITH BAD STAFF AND BAD SERVICES.
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- Also Known As:
- Vihren Palace Ski Hotel Bansko
- Vihren Palace Ski And Spa Resort