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“Clean, comfy and friendly” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Pine Bluff

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Holiday Inn Express Hotel & Suites Pine Bluff
2.5 of 5 Hotel   |   3620 Camden Road, Pine Bluff, AR 71603   |  
Hotel amenities
Ranked #3 of 16 Hotels in Pine Bluff
Foley, Alabama
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Clean, comfy and friendly”
4 of 5 stars Reviewed May 10, 2014

This is a great place to stay when traveling the interstate in Arkansas, and we've stayed there twice now. It hotel staff is very friendly (it's also pet friendly), helpful and the rooms are always clean and also smell clean. They have the continental breakfast which is good and predictable, and the coffee is always great! They were doing some remodeling but it was not intrusive on our stay in any way.

Room Tip: Since it is close to the interstate, request a room farthest away.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    22
    16
    5
    4
    0
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14
10
4
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Riverside, California
1 review
5 of 5 stars Reviewed March 1, 2014

The service at this hotel is by far the best experience that I have had in a very long time! Staff is very friendly and the hotel is very clean and organized. Room was comfortable and anytime I needed anything the staff was quick and efficient in tending to my needs. The breakfast was beyond delicious considering most hotels just don't meet my standards. Prices were very reasonable and I would definitely stay here again. I recommend this hotel to anyone who is interested in receiving the best service and the most bang for their buck. Thank you Holiday Inn Express!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reshma G, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review, March 4, 2014
Thank you for choosing to stay with us at the Holiday Inn Express & Suites in Pine Bluff. We were delighted to have you as our guest! We are thrilled to hear that you stay went well with us. We look forward to seeing you again!
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Bella Vista, Arkansas
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 21, 2014

The staff was fine. The breakfast was OK. The room was clean except for the heavy smell of cigarettes. The hotel said it was a non smoking hotel. Apparently the person before us could not read. We put up with it. The fire alarm went off shortly after we arrived. We had to sit out side for about an hour. The fire dept. came and figgured out that it was ok to re-enter the building. Stuff happens. Half of the building is under construction. I hope they install the new type of door closers that are quiet. Starting around 6am you start to hear thoses doors slamming. I Would stay here again.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reshma G, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review, March 4, 2014
Thank you for choosing to stay with us at the Holiday Inn Express & Suites. We do apologize for the room not being up to par for you. It is unfortunate the fire alarm went off but we are happy that everyone was safe! We do apologize for the renovations however the hotel will have a new look inside! We are very excited about and we hope to see you soon especially after renovations, too!
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Paris, ar
1 review
5 of 5 stars Reviewed February 3, 2014 via mobile

This hotel has very clean comfortable rooms. The hotel is located in a good area of Pine Bluff with great access to local restaurants. The room value is great. I've stayed at more expensive places that weren't even close to being this nice. Check in staff was very friendly (Reshma) and made me feel very welcome and they appreciated me staying here.

Stayed February 2014
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Reshma G, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review, February 10, 2014
We enjoyed having you stay with us. We are happy to hear your stay was an excellent one. We appreciate you for choosing to stay with us at the Holiday Inn Express & Suites in Pine Bluff. We will be adding those cookies for you. We look forward to seeing you again!
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Springfield, Missouri
Top Contributor
121 reviews 121 reviews
20 hotel reviews
Reviews in 50 cities Reviews in 50 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 20, 2014

We stayed here on the last night of a two-week trip so we were pretty tired and ready to get home. The hotel was fine. They were in the midst of remodeling so had part of the floors blocked off, but that was no problem. The staff was friendly, especially the breakfast lady. HI Express breakfasts are usually similar. This was the best one we had during our journey. The only negative was that the refrigerator and microwave in our room didn't work. I told the front desk clerk the next morning and he noted it down to have it fixed. My husband takes a medication that needs to be refrigerated, that was our concern. Fortunately we have an ice pack for the medication and it was OK. When we left a nearby restaurant people told us to be careful. We got back to the room and I did a search and learned Pine Bluff has a reputation for a high crime rate. However, this hotel appeared to be in a safe enough area and we had no fear for our safety. Altogether, it was a good place to stay.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reshma G, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review, February 10, 2014
We are pleased to hear you stay was excellent. We do have brand new refrigerators and microwaves now. We are still in the midst of renovations and we will be replacing our carpets. We will be adding new healthier options for breakfast for our health conscious guests. We strive to maintain safety and security of all of our guests at all time. We appreciate you for taking the time to review. We hope to see you soon.
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Springfield, Missouri
Top Contributor
84 reviews 84 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 31, 2013

We needed just a one night stay in Pine Bluff Arkansas while we were traveling, and this hotel was great. It was conveniently located right off the highway. It was relatively new and very clean. The front desk staff was friendly, and our room was large with two comfortable queen beds. Breakfast the next morning had a good variety and lots of food. I picked this hotel over others because of the cancellation policy which allows you to cancel up to 6:00 on the day of arrival. Other hotels were not so generous, and I was not sure about our travel plans, so I like the flexibility of Holiday Inn's cancellation policy. Would have enjoyed pay-per-view movies, but since we were only there one night, it didn't matter too much.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reshma G, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review, February 10, 2014
We want to thank you for choosing to stay with us at the Holiday Inn Express & Suites. We are very pleased to hear that your stay was pleasant. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Top Contributor
86 reviews 86 reviews
32 hotel reviews
Reviews in 47 cities Reviews in 47 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 22, 2013

The property was average. The food was a typical HIE meal. The clerks seemed nice enough. The property was in a larger area of concern for safety. I thought it was awfully rude of the owner to give no senior discount on weekends. That is like charging more to take advantage of seniors when they may travel.

Room Tip: Go a bit farther and find a safer and senior friendly
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff, responded to this review, January 7, 2014
Dear tex47,

Thank you for your comments. It is unfortunate that you were unhappy with the unavailability of Senior discount during your visit. I have taken note of this and it will be addressed with management to consider for enhancements needed in what we can offer.

We hope you can give us another chance to host you again should your travels bring you back to the area.

Sincerely,

Pam G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Pine Bluff

Address: 3620 Camden Road, Pine Bluff, AR 71603
Location: United States > Arkansas > Pine Bluff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Pine Bluff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pine Bluff 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Pine Bluff is a three story interior corridor hotel conveniently located in the Watson Chapel area. Guest room amenities include: coffeemakers, hair dryers, irons and ironing boards, two telephone lines with data-ports, microwaves, and refrigerators. Hotel features include free local phone calls,and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruit, juices, cereals, breads/pastries, and even hardboiled eggs. Also scrambles eggs, biscuits, gravy, omelettes, and bacon or sausage. We have also created the world's best tasting cinnamon rolls. Visit Pine Bluff, AR and stay smart at the Holiday Inn Express & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Pine Bluff
Holiday Inn Pine Bluff
Pine Bluff Holiday Inn

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