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“unsatisfactory” 2 of 5 stars
Review of Wyndham Riverfront Little Rock

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Wyndham Riverfront Little Rock
3.0 of 5 Hotel   |   2 Riverfront Place, North Little Rock, AR 72114-5653 (Formerly Hilton Inn North Little Rock Riverfront)   |  
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Ranked #7 of 26 Hotels in North Little Rock
HARRISBURG
1 review
1 helpful vote 1 helpful vote
“unsatisfactory”
2 of 5 stars Reviewed October 23, 2012

Check in had the reservation wrong to start out. Wrong kind of room....wrong price!!!!...wrong length of stay.... In trying to resolve this I became frustrated and gave in and accepted it. Now I wish I havnt. During the stay we experienced the most unprofessional service we have ever experienced at a hotel. This is even more bothersome being an owner of wyndham properties!!!!! Frequenting Little Rock about twice a month I try different places. This is not one I am in a huryy to return!!!!!!!!!!!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blewis73, General Manager at Wyndham Riverfront Little Rock, responded to this review, November 5, 2012
I wanted to apologize for the error regarding your reservation. I urge all travlers to request a confirmation be emailed or faxed to them right after booking the reservation so they can ensure it is correct. While most reservationists are very proficient, mistakes can be made.

Additionally, when traveling, if you experience a service issue, please ask to speak with a manager and let them know about the problem you had. We want to know about the problem so we can take steps to make sure it does not happen to another guest.

I hope you will give us another try the next time you are in the Little Rock area!

Sincerely,
Becki Lewis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
EL DORADO
1 review
5 of 5 stars Reviewed October 20, 2012

Very enjoyable stay. I would return again! The hotel staff were very courteous and helpful. The hotel was quiet and restful. It was a GREAT value for the rate that I paid.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blewis73, General Manager at Wyndham Riverfront Little Rock, responded to this review, October 23, 2012
Thank you for your nice comments. I am happy to hear you enjoyed your stay with us and found our hotel to be a great value!

We look forward to seeing you at our hotel again soon!

Sincerely,
Becki Lewis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Riverfront Little Rock

Address: 2 Riverfront Place, North Little Rock, AR 72114-5653 (Formerly Hilton Inn North Little Rock Riverfront)
Phone Number:
Location: United States > Arkansas > North Little Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in North Little Rock
#4 Family Hotel in North Little Rock
#4 Romantic Hotel in North Little Rock
#4 Business Hotel in North Little Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Riverfront Little Rock 3*
Number of rooms: 221
Official Description (provided by the hotel):
Stay in the center of the action at the Wyndham Riverfront Little Rock hotel, located on the north bank of the Arkansas River in the heart of downtown North Little Rock. We are next door to Dickey Stephens Ballpark, home to the Arkansas Travelers baseball team, and just blocks from Verizon Arena and the Statehouse Convention Center. Only seven miles from Little Rock National Airport, we offer a complimentary airport shuttle, as well as a complimentary shuttle to the downtown North Little Rock and River Market areas. You can count on comfort in a spacious guest room, with amenities that include a 32" flat-screen television, refrigerator, safe, iron and ironing board, coffee maker, two-line phone with voice mail and complimentary high-speed Internet access. Guests will also enjoy unforgettable and delectable hotel dining at the Riverfront Steakhouse, where they can take advantage of our complimentary hot breakfast or enjoy a casual lunch or a delicious steak dinner. Our hotel is also home to Benihana Japanese Steakhouse, while in-room dining allows guests to enjoy breakfast, lunch and dinner in the comfort of their guest room. Your exercise routine doesn't have to skip a beat with our well-equipped fitness center and sparkling outdoor pool, or take advantage of the jogging trails in Riverfront Park next door to the hotel. There's a lot to see and do in the downtown Little Rock and North Little Rock areas. Enjoy the many magnificent attractions nearby, including the Argenta Arts District, the River Market District, the Arkansas State Capitol, the Old State House, Arkansas Territorial Restoration, the Clinton Presidential Library, Heifer International, the Arkansas Sports Hall of Fame, and the Arkansas Inland Maritime Museum. For business, relaxation or a little of both, the Wyndham Riverfront Little Rock hotel welcomes you with warm hospitality and outstanding service. ... more   less 
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Also Known As:
Wyndham Riverfront Little Rock Hotel North Little Rock
Wyndham North Little Rock
North Little Rock Wyndham

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