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“Nice tropical garden, but owner doesn't care much about guests” 2 of 5 stars
Review of Guesthouse El Maranon

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Guesthouse El Maranon
La Trinidad, Ciudad Colon, Costa Rica   |  
Hotel amenities
Ranked #1 of 2 Ciudad Colon B&B and Inns
Germany
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Nice tropical garden, but owner doesn't care much about guests”
2 of 5 stars Reviewed February 9, 2009

I found it very dissapointing that my jacket was stolen out of the closet and no one really cared or at least offered me an apology or some kind of compensation!! I also complained several times about the cold water in my shower. There was no one willing or able to fix it. Finally, the cook climbed up the roof and told me that (... what a surprise!) he didn't understand much about such things.
After all, the Maranón is located so far away from anything else that you either have to spend at least 10 $ for a cab or you have to walk down and then back up again a very steep road to the bus.
The only really charming point about the El Maranón was the wonderful tropical garden that surrounds the rooms. Most have a veranda where you can just sit und enjoy nature. For those wanting explore San José or the surrounding area or just go out for dinner, the location of the Maranón is simply bad.

  • Liked — the wonderful tropical garden
  • Disliked — the location far away from any places worth a visit
  • Stayed January 2009
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Inhaber at Guesthouse El Maranon, responded to this review, June 27, 2012
What a pitty, that you didn´t like our place which obviously is not in the capital San José - we offer a quit and natural place outside of San José!
I have to repeat, what our staff told you several times: There was no jacket in your room when you left and our solar-heat-system sometimes is not that efective as electric heaters - but we are in the tropics!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first

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Additional Information about Guesthouse El Maranon

Address: La Trinidad, Ciudad Colon, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Ciudad Colon
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Ciudad Colon
Price Range (Based on Average Rates): $
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