I found it very dissapointing that my jacket was stolen out of the closet and no one really cared or at least offered me an apology or some kind of compensation!! I also complained several times about the cold water in my shower. There was no one willing or able to fix it. Finally, the cook climbed up the roof and told me that (... what a surprise!) he didn't understand much about such things.
After all, the Maranón is located so far away from anything else that you either have to spend at least 10 $ for a cab or you have to walk down and then back up again a very steep road to the bus.
The only really charming point about the El Maranón was the wonderful tropical garden that surrounds the rooms. Most have a veranda where you can just sit und enjoy nature. For those wanting explore San José or the surrounding area or just go out for dinner, the location of the Maranón is simply bad.
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