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“Clean, Comfortable, Wonderful!” 4 of 5 stars
Review of Ramada Mountain Home

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Ramada Mountain Home
2.5 of 5 Hotel   |   1127 Northeast Highway 62, Hwy 62 & Commerce, Mountain Home, AR 72653   |  
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Ranked #7 of 15 Hotels in Mountain Home
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204 reviews from our community

Traveler rating
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    53
    46
    27
    17
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Doniphan, Missouri
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 30, 2014

We usually stay at a Holiday Inn Express but decided to do a quick online hotel search to find a functional pool and comparable rates. After several calls, Ramada quoted us a double room for $72 with indoor pool whereas Holiday offered a rate of $95 so we opted to "save some cash" and go with Ramada. This was a mistake.

When checking in, we paid well over $125 PLUS an additional $20 deposit for "incidents". The remote to the television was missing its back and would not work, even after a trip to the desk for battery replacement. The channel list included kid's networks but we found none and few other channels worked. Hot water was nearly non-existent in the sink even after running water for five minutes; thankfully the shower provided hot water with the faucet on all the way. The internet connection was weak, two to three bars, even though we were near the front of the hotel. No one told us the continental breakfast would begin at 6 am so we missed out on that as well.

Housekeepers began knocking at 10:30 am and had knocked three times before we checked out at 11:00 am which I found to be rude and excessive since we received two calls back to back from the front desk at 10 am, asking if we planned to check out at 11 am. After checking out, we had to sit and wait for housekeepers to 'check the room' before getting the $20 deposit back.

The beds were comfortable and the fridge, microwave and coffee pot all functioned properly. The air conditioning was more than adequate so the humidity of the pool did not affect our stay. Would I stay at the Ramada in Mountain Home again or recommend to friends? No, not without reimbursement for the additional charges they stuck me with. I like to know the prices up front and I don't appreciate extra being added to the tab.

Room Tip: Print a copy of any online deals so your charges match the advertised rates. We stayed on the second...
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  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine P, Public Relations Manager at Ramada Mountain Home, responded to this review, May 1, 2014
Thank you for staying at the Ramada. After reviewing your reservation, we found the reason for the price difference was do to more people than what our rooms accommodate, therefore there is an extra charge for the extra persons.Since you paid in cash this would have been explained. We are in the process of changing our Cable provider and channels and have not gotten all kinks out of the system. It is a work in progress. As for the maids coming to your door we have a policy of not knocking till right before 11am. If this happened we were not aware of their actions When our guest check in we try to explain when and where our new breakfast room is located. Many wish to just sleep though the breakfast hours. We are sorry you did not have a pleasant experience with us. This sort of thing does not ususally happen here. Hopefully you will give us another try. We hope to see you again.
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Gaffney, South Carolina
2 reviews
5 of 5 stars Reviewed April 1, 2014

We were in Arkansas for a Bass Cat owners tournament , the hotel is clean , the staff was great , they went out of their way for us by having their breakfast done earlier ,so people could get to launch times and still have a breakfast in them . I would recommend them to anyone going that way to stop and stay there.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine P, Public Relations Manager at Ramada Mountain Home, responded to this review, April 4, 2014
Thank you for staying with us. We enjoyed you guys so much. Can't wait till the next time Bass Cat is here. Come see us more often. Thank you for the review.
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Mountain Home
2 reviews
3 of 5 stars Reviewed March 29, 2014

We were fishing all day and used the motel mainly for sleeping. It was very adequate, the staff was friendly and helpful when needed. Breakfasts were standard motel breakfasts, but did allow adequate variety for multiple day stays. We've used this motel before and would use it again as it meets our needs.

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elaine P, Public Relations Manager at Ramada Mountain Home, responded to this review, April 4, 2014
Thank you for staying at the Ramada. We appreciate you giving us feed back on your stay. We are trying to provide a nice place for families to come an stay. Hope to see you again soon. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ramada Mountain Home

Address: 1127 Northeast Highway 62, Hwy 62 & Commerce, Mountain Home, AR 72653
Phone Number:
Location: United States > Arkansas > Mountain Home
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Mountain Home
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Mountain Home 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Ramada Inn Mountain Home Hotel Mountain Home

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