We usually stay at a Holiday Inn Express but decided to do a quick online hotel search to find a functional pool and comparable rates. After several calls, Ramada quoted us a double room for $72 with indoor pool whereas Holiday offered a rate of $95 so we opted to "save some cash" and go with Ramada. This was a mistake.
When checking in, we paid well over $125 PLUS an additional $20 deposit for "incidents". The remote to the television was missing its back and would not work, even after a trip to the desk for battery replacement. The channel list included kid's networks but we found none and few other channels worked. Hot water was nearly non-existent in the sink even after running water for five minutes; thankfully the shower provided hot water with the faucet on all the way. The internet connection was weak, two to three bars, even though we were near the front of the hotel. No one told us the continental breakfast would begin at 6 am so we missed out on that as well.
Housekeepers began knocking at 10:30 am and had knocked three times before we checked out at 11:00 am which I found to be rude and excessive since we received two calls back to back from the front desk at 10 am, asking if we planned to check out at 11 am. After checking out, we had to sit and wait for housekeepers to 'check the room' before getting the $20 deposit back.
The beds were comfortable and the fridge, microwave and coffee pot all functioned properly. The air conditioning was more than adequate so the humidity of the pool did not affect our stay. Would I stay at the Ramada in Mountain Home again or recommend to friends? No, not without reimbursement for the additional charges they stuck me with. I like to know the prices up front and I don't appreciate extra being added to the tab.
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- Also Known As:
- Ramada Inn Mountain Home Hotel Mountain Home