Booked the hotel for a short stay with my family over the weekend. The hotel is a short walking distance from the ferry terminal. It was raining heavily that day but thank god for the sheltered bridge linking to the hotel! The hotel is also part of a mall which is still in its early stage so not much shopping or entertainment there. That's not a problem for us because the hotel is also not so far out to the Nagoya Shopping Mall which took us about 10-15minutes by cab (roughly RP40,000).
Entering the hotel was a little confusing for us. There are no signage informing us of the check-in counter or lifts leading to the hotel. We went down an escalator but that led us to the supermarket downstairs instead and we had to come back to where we came from. We had to carry our luggage (we were with a toddler) and stroller down a staircase.
There is a huge spa right in front of the hotel but you have to make an appointment as it can get pretty busy and full over weekend. So we decided to use the hotel’s spa instead. The masseuse that tended to me was friendly and chatty. Only thing is that the spa is right above the swimming pool and you can’t really relax when you can hear people chatting loudly beside the room as well as at the swimming pool area. I figured the rooms are that not sound proof. So don't expect a noise free spa if you planned on one!
Our room was on level 3 and i figure it was the smoking floor because the room smelt of cigarette lingering. We smelt like walking ashtrays afterwards. Haha. The shower floor is a little bit slippery. I had to hold onto my daughter from slipping while showering her. The breakfast range is pretty wide and the staffs there are attentive to our needs. The beds and pillows though was awesome! I slept like a baby.
Overall experience though Swiss-Belhotel Harbour Bay looks like a luxury hotel at very affordable room rates!
Despite the little flaws and minor setback, I still give it a two thumbs up.
- Official Description (provided by the hotel):
- Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay. ... more less
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