We stayed at this hotel from 11/24 to 12/1 and we really like it. Everything was excellent food was great, staff were welcoming, loved every shows at night. They had five or six restaurants and we tried them all and they were great but most of all we liked buffet they had more choices to kids always. The room service was good. Beach was beautiful, ocean was great. Weather was hot and sunny. I don't get why people write bad reviews??? We had everything what we expected from this vocation. We went for one week and we definitely going back next year even for two, and recommend this hotel to everyone who wants to visit Punta Cana!!!