My husband stayed in the NOW for one week in the first week of November. We were in the garden view section which we found to be supreme. It is further from the main resort but it was like having our own resort without all of the noise and comotion that the main resort has. The rooms were very clean and the maid service was excellent. There was the Windows Restraunt and a pool with a swim up bar that was never busy, which means was recieved personal service and the staff got to know you and anticipated what you wanted before you did. The staff there was excellent especially Demetrio, Gisela, Franasco Gonzalez, Justina, David, Manuel, Yanelis and Patricio. There was a tram ready to transport you to the main area at all times but we chose to walk, which took less than 5 minutes. The restaunts were excellent. The only thing that I missed was a dresser to put cloths in ( there were shelves in the closet to use) and a clock in the room. Since we traveled a week after the huricaine went through the beaches were full of seaweed not as pretty as I thought they would be. The VIP representative was very helpful with excursions and arranging shopping trips.