This was our 3rd time at this hotel and my whole family love it there. We keep going back to the resort as the people working at the resort are very friendly and are always eager to please you.
Rooms: The rooms need some renovations but then it is not a major issue as it is only used at night time only. We had 3 different problems with our room during our 3 weeks stay but Aneudy and Francisco from guest services were amazing and very effective at getting the problems fixed right away. Once the handyman was there in 5 mins and the other times, the problems were fixed when we were not even in the room but enjoying ourselves on the beach. But the problems were fixed the same day.
Beach: Beautiful white sand beach. There are many waves but my children loved them.
Food: We had no problem finding something to eat with the variety of food offered at the buffet. It was always nice to go eat at the buffet where our servers, Ambrorix, Miguel, Wilson and Wanel would always welcome us with a big smile and making sure that we have something to drink. The resort offers food 24 hrs a day. For lunch we would always eat at the snack bars where they offer you hamburgers, baked chicken, fried chicken, pizza, salad, french fries or the creperie where you could have crepes with cheese and chicken and their amazing cheesesauce.
Animation: DJ Wander and DJ Junior are very friendly and they made our stay enjoyable. The music they played always get everyone dancing. Luigi and Ludo, from animation were very good at entertaining us by making us laugh all the time.
Bars: Josue, Gorge, Francisco and Obama are very nice and friendly bartenders. They always welcome you with a big smile and they always remembered our usual drinks. They are also very fast at serving.
We will definitely go back next year.
You have no recent hotel searches.