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“Nice Hotel for a wedding” 3 of 5 stars
Review of Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
4.0 of 5 Resort (All-Inclusive)   |   C/ El Cortecito | Playa Bavaro, Bavaro, Punta Cana, Dominican Republic   |  
Hotel amenities
Ranked #11 of 17 Hotels in Bavaro
Certificate of Excellence 2014
Kitchener, Canada
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
73 helpful votes 73 helpful votes
“Nice Hotel for a wedding”
3 of 5 stars Reviewed 2 days ago NEW

My reviews are unbiased as I travel as a wedding photographer and do not chose the hotels I stay at.

So... this is a massive hotel resort which is all connected via their own efficient bus system. I am not sure you could see this whole resort in one week. There are of course different levels of quality around the resort and like many other hotels worldwide different coloured bands means different levels of comfort.

Buffet food is pretty much the same in all the restaurants you will just dine in different / better / newer soundings.

A la carte restaurants have the usual old fashioned first come / first served / advanced booking - it's honesty like a big organized mess, patience is needed. The food is a bit hit and miss, some of the group hated some of the a la carte's and some loved them. I personally had an amazing ribeye steak in the steak house and the Spanish tapas were good. But the buffet is very good and very varied with different nightly themes which is nice.

The beach is one of the nicest beaches I have seen for a few years. Pure white soft sand, no seaweed, wide and long with no rocks anywhere.

The wifi is free around the resort. It's patchy and speeds vary but in the receptions it's fast and efficient.

Ok for a wedding there you will not find this to be the prettiest hotel, there s little or no architecture to use as a photographer. But that said the beach is amazing and you will get those beach shots people envision. Two choices for ceremony location, on the beach or a cute gazebo that will give you more privacy.

Would I spend my own money to go to this hotel? No. Mexico seems to have invested in the upkeep of their hotels much better, some TLC is visibly needed at this hotel, and in Mexico the a la carte restaurants have a modern system that we all enjoy back home in North America with a first come first served, no advanced booking and if busy they give you a pager whilst you have a drink. Not rocket science but makes a big difference.

Room Tip: Many rooms with pool views, other side is garden view, some may have a view of the ocean
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  • Stayed April 2015, traveled on business
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Nice place to enjoy bachelor party, we enjoyed a lot, we came here to celebrate and we received more than we expected. Since the beginning of the stay it was simply great, at the front they received U.S. With delicious drinks, excellent service, and a lot of people making Jokes... The nightLife is awesome, drinks at the bars ufff just amazing, the food 24Hrs, the beach is beautiful, the pools as well, we just had a really good time. We really want to thank Mr. Faustin in reception for all his help and Mrs Lorin as Well, thank U guys.

Looking forward to come again!!!

Stayed April 2015, traveled with friends
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Riga, Latvia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was my fifth trip to Dom Rep. And as usually, i stayed in Resort. They are usually same quality, everything works. So, once again. Good choice. Maybe the beach was not that perfect, but it was okay.

Room Tip: Alue on huikean SUURI. Kannattaa miettiä minne majoittuu...
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  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quito, Ecuador
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Much of the food to be somewhat bland. There are more options for dinner, but expect a line if you want to eat at peak times. I found the architecture to remind me of a poorly designed 80s subdivision in Florida, and the resort layout itself was a bit hard to figure out at first. I needed an adapter an there was no room service option - I had to track one down the resort "supermarket".

I was on business and had a real problem with terrible wifi. When I asked to purchase the paid wifi, which was supposed to be better, I was informed that it was down, but that I was welcome to use the internet in the lobby - for $10 an hour after the first hour. I also found many of the staff to be fairly disinterested.

Its hard to get off the resort, and you will need to hire a tour to get to attractions elsewhere.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited Grand Palladium Punta Cana Resort from April 8 - 15th and had an amazing vacation. We travelled with Sunwing and had a great flight and a private check-in when we arrived at the resort. Received cold towels and welcome drink. We arrived early and our room was ready. Great service! Our pool view room was located in Building 2000, which, was close to beach, pool, buffet and train stop. Beautiful, clean room and our maid, Ingrid, did an amazing job.
We loved the beach and had no problems getting chairs. Likewise, at the pool. Entertainment staff did a great job with entertaining guests on the beach and around the pool.
Loved the food. We tried the Steakhouse, Italian, Bamboo, Brazillian, Mediterranean and Beach BBQ. The food was great at all places but our favourite was Bamboo and Brazilian. No reservations at restaurants but we had no issues with this system. However, it's best to arrive at restaurant when it opens. Great service from all workers. We ate at the buffet for breakfast and lunch. Enjoyed the food. Just want to mention the outstanding service we received from Molino and Mildre - always a smile and loved to serve you.
Resort has everything you need, Market, Spa, Children Play Area and Pool, Theater with nightly shows, band playing nightly in the lobby. Ground and landscaping are the best we have seen in all the resorts we have visited. Definitely felt like a tropical paradise. We loved everything about this resort and wished we had stayed for 2 weeks. I highly recommend this resort.

Room Tip: pool view room in building 2000 or 3000
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review, 5 days ago
Dear Guest,

Thank you very much by sharing your nice feedback on TripAdvisor with travelers around the world. It pleased us greatly to host you during the unique experience you lived in our Grand Palladium Punta Cana Resort & Spa and we are also glad that you have appreciated our delightful food, the attentive service provided by our staff and wonderful grounds.

At Grand Palladium Resorts we have every desire to address your needs, our main goal is to take you through a paradise where you can check for yourself the friendliness and hospitality of our land. We invite you to keep on discovering the tropical colors of the Caribbean in an exceptional luxurious setting, relax on the beach and let yourself be pampered by our specialists of wellness.

My Team and I are looking forward to welcoming you back in not very distant future.

W. Cervera.
Resident Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Antuna and everyone else on the resort was great this was an awesome vacation the bars the beach the rooms the rooms were great I'd loved to and will be back I have no complaints what so ever. The food was great and they make sure your having a great time this is definitely the place to visit!!!!

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is a great resort . Great food great people also greahospitality, very beutifull room. it was amazing!! And Roberto from customer servecie was the best at his job! We will for sure come back again!!

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review, 5 days ago
Dear Guests,

Words are missing to express our gratitude by having chosen Grand Palladium Punta Cana Resort & Spa as your second home in Punta Cana as well as for sharing your impressions through Tripadvisor with thousands of travelers to our destination.

It is an honor to hear that we were able to provide an amazing vacation. Your recognition on the effort and dedication demonstrated by our staff members are greatly appreciated and I will personally transmit your compliments.

Needless to say we will be anxiously expecting your next visit. Your “home away from home” awaits you.

W. Cervera.

Resident Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: C/ El Cortecito | Playa Bavaro, Bavaro, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Bavaro
#8 Casino Hotel in Bavaro
#9 Luxury Hotel in Bavaro
#10 Family Hotel in Bavaro
#10 Romantic Hotel in Bavaro
#10 Top resorts Hotel in Bavaro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Palladium Punta Cana Resort & Spa 4*
Number of rooms: 535
Official Description (provided by the hotel):
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa

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