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“What a great resort with fantastic people” 4 of 5 stars
Review of Occidental Grand Punta Cana

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Occidental Grand Punta Cana
3.5 of 5 Resort (All-Inclusive)   |   Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)   |  
Hotel amenities
Ranked #11 of 13 Hotels in Bavaro
Regina, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“What a great resort with fantastic people”
4 of 5 stars Reviewed February 6, 2014

My Boyfriend and I stayed at the Occidental Grand in Punta Cana from January 19th-26th 2014 and we have nothing bad to say about this place. If your looking for a super swanky hotel this probably isn't for you, but we found that it was a great value. Food was great, rooms were clean, entertainment was great, the beach was awesome, just an overall enjoyable holliday.

The resort is a little dated but very clean. The rooms weren't anything special, but who wants to spend the holliday in the room anyway? It was clean and the beds were comfortable which is all that mattered to me!

You will find vendors on the resort that will try and pressure you to buy things, but you will find that everywhere.

I would definately return to this resort. It was great for what we paid!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,026 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (896)
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English first
Ottawa, Canada
1 review
2 of 5 stars Reviewed February 6, 2014

I was at this resort over a year ago and am astonished the rating is still the same. When our group was there, we had three flooded rooms, where water was coming out of the faucets. The resort looked as though it was going to fall apart, especially the bridge over the pool.

As for service, it was uncomfortable being asked if I wanted cocaine or marijuana by one of the workers watching the suites. When the flooding did occur at night, my friends were given a reply by the front desk of "so what." They had moved from their previous room because the air conditioner was leaking quite heavily.

When you have an alcoholic drink, you normally don't want to have the feeling of sugar stuck to your teeth.

The beach and pizza place were the positive aspects about this place. I should mention that the cleaning staff did a good job. However, this place was not worth the price. Do not treat this as a 4 star resort. 3 star.

Room Tip: Not on the main level
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  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Hampton, Virginia
1 review
3 of 5 stars Reviewed February 6, 2014

Older resort but beautiful beach. Had some maintenance problems but most were taken care of within a reasonable time. Check in staff were not informative which led to some issues. Food was good but would have liked more change on buffet. Entertainment was too loud late at night which interfered with sleep.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 5, 2014

We had a fantastic time! Seriously, if you can't find good food then there's something wrong, on the buffet, fresh fish, chicken, pork, pasta.....Ok the beef is not so good but don't forget, their cows can't be as well fed as ours.....also they cook different then us, this is their way..omelette station, fresh crepes, smoothies.....etc.etc.ala cart restaurant, not so much...I tipped well,I know you don't have to but since I am a waitress,I know what it's like and boy, they do a fantastic job.....I wish I could get service like that in the US, where they know they are getting a tip. Just say "no thanks, not today"to the sales people. We never had a problem. Yes, bring plenty of sunscreen, we ran out.....Ugh...so expensive. They do not have straws and I myself don't enjoy a drink without, thank God I scored some in the little store......seriously, you can find flaws every where but for the value....awesome! Don't hesitate GO!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 5, 2014

Beautiful beach and I am sure when it was built 25 years ago it was a spectacular spot. Unfortunately, this resort, although huge and packed with people, does not have nearly enough staff on hand. The food is okay at the very best, with limited choices, and the menu does not change. The pizza place is very very good, wish I had tried it sooner. There is no atmosphere, no entertainment at the main pool, and no bar service pool side, meaning you go and get your own drinks (not a big deal really). The rooms are in disparate need of repair and updating, but the maid staff work very hard long hours to keep up. The beach and pool areas are not cleaned up well or timely. This should not be listed as a four star resort, barely a three star, but the beach does make up for it, of course you can get that at a better resort for the same pric

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moose Jaw, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2014

This was our first time in the DR.We spent last week of January here and loved every minute of it.The service was excellent.The accomadations although a bit outdated were charming,and everything worked!!!The food was fantastic at all buffets and ala cartes,always a huge variety to choose from,especially enjoyed the soup at the beach restaurant.We had breakfast every morning at the HOME Run snack bar.Excellent omelettes and french toast.Our host and waitress in the morning were awesome.Our room was clean and the maid service was very efficient.Overall the staff was very well informed and efficient.We would definately recommend the Bavarro Runners tour and The doctor Fish spa day,both were excellent tours!We had a great week and would definately book this hotel again.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacombe, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 5, 2014

Resort and Beach are terrific, however the rooms are very dated. I would go back to Punta Cana again, but not to this resort. The room smelt like mold and was from 80-90's Vintage. Big thank you to our waitress Fiordlisa, as she made our stay delightful

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Occidental Grand Punta Cana

Address: Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Bavaro
#9 Spa Hotel in Bavaro
#10 On the Beach Hotel in Bavaro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Occidental Grand Punta Cana 3.5*
Number of rooms: 852
Reservation Options:
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Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Occidental Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana

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