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“Time for a big makeover” 3 of 5 stars
Review of Occidental Grand Punta Cana

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Occidental Grand Punta Cana
3.5 of 5 Resort (All-Inclusive)   |   Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)   |  
Hotel amenities
Ranked #17 of 17 Hotels in Bavaro
Pearland, TX
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Time for a big makeover”
3 of 5 stars Reviewed November 27, 2013

This hotel really has it all, except that it's way too old and out-classed by the other newer hotels in Punta Cana. After going there 3 years in a row, we decided that after seeing too many items needing replacement or renovation year after year, we knew it was time to switch to a newer hotel. We would always seem to have an issue with the A/C and as you might imagine, that is one important item in the summer. Other than that, the amenities are great and the beach is great as well as the food. Check to see if a recent renovation has been done before you book at this hotel.

Room Tip: I'd request a room halfway between the lobby and the beach due to excessive walking distance...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,692 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (994)
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English first
Detroit, Michigan
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 24, 2013

Our room was in building 11 and was really nice. Better than our friends room. Theirs just needed a little touch up. We did lose power twice-once at night while sleeping for about 35 mins, and the other time was during the day for a few hours. Did not effect us at all. Food was very good at the buffet. We enjoyed the italian restaurant a little, but the mexican all upset our stomachs. We passed on the asian and the steak place was closed for remodeling. We made reservations on monday for wed, thursday, friday. Nightly show was fair. Copacabana was a nice welcome to the island show. Michael Jackson Tribute was awesome! The weather was great was on vacation november 2 -9, 2013. It rained one full day, then briefly at night. Spa is great! I would say that they could use something else for entertainment at night. You had to go to lobby or nightly show or dance club. The staff was very nice. You should know some spanish. it will make things much easier. Already planning on coming back in november 2014.

Room Tip: 11-314 was great room.
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gatineau, Québec
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 24, 2013

My friend and I stayed at this hotel from November 10th to the 15th. The weather was perfect, so we spent most days on the beach or in the pool. The service was great: Special thanks go to Cueto, the head waiter in the Snack Bar, Santa, a server in La Hacienda and Franklin, the bartender on the beach. We spent a very pleasant day on the Bavaro Runners excursion, with our tour guide, Jonathan Guilamo. All in all, a great vacation!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2013

I had an awesome stay in occidental punta cana and arelis from "animation" and her team were really great !!! She was funny and truying to do the best for us to enjoy the time spent :). Roxana and Marius from Romania

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 15, 2013

Air Transat Beach Bar Franklin the Best Bar tender good service warm friendly to all patron I will do this all over again Franklin keep up the good work love people love life this is what life is about

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 14, 2013 via mobile

We are unit members of the Royal Club Grand Level. Our home hotel is Aruba but since coming to Punta Cana we switched. Beautiful large property large pools, 9 restaurants. Our unit at the Royal Grand level was a 1 BR, LR, kitchen area with double balcony facing the beach. The First Club restaurant was fantastic for all 3 meals on the beach. Beach was great with special member area with bar. Service incredible with staff very attentive and friendly. Most spoke English.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2013

If you goes in the normal rate it´s not going to be an experience to remember. It´s a lot better if you go Royal style. Better alcohol! :), but the rooms are not new, if you can chose, go for a new one, they are far away from the beach but it´s your chose.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Occidental Grand Punta Cana

Address: Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Bavaro
#13 Top resorts Hotel in Bavaro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Occidental Grand Punta Cana 3.5*
Number of rooms: 852
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Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Occidental Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana

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