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“Great Vacation” 4 of 5 stars
Review of Barcelo Bavaro Palace Deluxe

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Barcelo Bavaro Palace Deluxe
4.5 of 5 Resort (All-Inclusive)   |   Carretera Bavaro, km. 1, Bavaro, Punta Cana 23301, Dominican Republic   |  
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Ranked #8 of 13 Hotels in Bavaro
1 review
“Great Vacation”
4 of 5 stars Reviewed September 14, 2013

Spent a week at the Barcelo Bavarro Palace in July. Accommodations were fantastic. We had a master suite, beautiful room. The resort is very large and spread out. Never a problem finding a place on the beach. We were in Bldg. 6, so we had a pretty good walk to the bar. They do not have beach service. The specialty restaurants were very good.

The only reason I would not stay here again is because of the size. I really prefer a smaller resort.
But it would be a great resort for families with small children. They have a great water park available for kids.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, September 25, 2013
Dear Guest,


All the Barceló Bávaro Palace Deluxe – team thank you for your nice comments and for taking your valued time to share your review in Trip Advisor since the opinion of our guests is very important for us. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay.


We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort.


Sincerely,




Javier Cordero
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
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6,360 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,153)
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1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 11, 2013 via mobile

Amazing!!!
September 11, 2013
Click to Zoom

I was a little skeptical after reading some reviews on this site on food and beverage quality. I HAVE NO IDEA WHAT YOU GUYS ARE TALKING ABOUT! The drinks were so good! The food was great. Everything was great.
We stayed there from 8/25/13 to 8/30/13 and we loved the resort. The resort is beautiful and packed with many restaurants, lounges, and places to hang out. Weather was perfection.
Pool & Beach- The pool is great, and we loved the pool bar. Carmen and Estiward Trinidad are the best bartenders. So amicable and they make delicious drinks. The hype/entertainment/dance crew are so much fun! Especially Espaghetti, he's a blast! There were always towels and pool/beach chairs available at all times of the day. The beach is gorgeous and the music was great. You could always go up to the DJ to request a song, and they were happy to oblige. I spent most of my day here dancing with the staff, drinking yummy tropical drinks, and just having a ball at the pool bar.
Food- The food at the buffets were good. I could see why people would say the food served here could be a bit redundant, but with SO many options how could you get tired? There are other food options during the day, such as the Sports Bar and Hoyo 19. The restaurants were great. The reviews are not kidding about the Hibachi...DELICIOUS. Must try it, name is Kyoto and it was definitely a favorite. The Mexican, and Steakhouse are also great. Again, no clue as to why people would complain about food. Great quality, good service, and options.
Drinks- Drinks are good. Chivas, Barcelo, Hennessey, Remy, Brugal, Johnnie Walker Black, Sky vodka, etc... Fruity drinks were good. I opted for the yummy Caipirinhas and mojitos all vacation long. Try them both with mango. House Wine isn't that great. Try to choose the better liquor when ordering a drink. Ex: When ordering a Cuba Libre, specify that you want Barcelo or Brugal rum, or else they'll make it with generic no brand name house rum.
Shows- The shows were suprisingly entertaining. I usually dont like watching shows at the theatre while vacationing, but they were really good here. The Michael Jackson show was super good, as was the International Dance, and Candela. The dancers and singers are talented and super hot!
Rooms- We stayed in a standard deluxe room, it was nice. Stand up showers, separate toilet rooms, modern feel. The king beds were comfy, and our stewardess kept Presidente beer in stock for us at all times.
The only minor complaints I had was the internet service. I paid for the internet for 4 days, service wasn't great On the third day it didn't work at all, but was refunded a day. I also am not too happy with the main Gift Shop staff where I purchased the internet. The girls, Ibelka and Leonidas were a little rude to me. (Dont shop there!) The nightclub is ok, Casino needs updating. Other than that, my experience was amazing.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, September 25, 2013
Dear Guest,


Thank you very much for haven taken the time to write us your experience at our hotel Barceló Bávaro Palace Deluxe. Thank you also for your positive remarks about our shows, entertainment and our beautiful beach which is one of the top ten.


We are glad of having met your expectations, reason that will make you come back and visit us once again. We are sorry that throughout your stay, you perceived lack of attention from some of our staff members at the Gift Shop.


The Barceló Bávaro Palace Deluxe team is looking forward to welcome you soon in our little Caribbean paradise.


Sincerely,




Javier Cordero
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2013

The Barcelona Bavaro was a very new, cleand and friendly resort. It is deprecated into two resorts that you can shuttle back and fourth to. There's an adults only side and a kids friendly side. We were on our honeymoon so we stayed at the adults side. The food was great and the drinks were flowing. I highly recommend it.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, September 25, 2013
Dear Guest,


We really appreciate your nice feedback about our complex. It is pleasant to know that you delight our facilities, gastronomy and services and that they were of your liking; also that you could enjoy your honeymoon at Barceló Bávaro Palace Deluxe.


Our client’s satisfaction is our priority, so we are happy that you took the time to write us on Trip Advisor to communicate that our little paradise met your expectations.


Hope to welcome you back again when returning to the Dominican Republic.


Sincerely,




Javier Cordero
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

Arriving at my favorite resort in punta Cana gave us the feeling of coming back home... I'm an assistant GM at a Marriott hotel in New York and I have passion for travel and getting there
Everyone there was so great full to see us back... Especially Albania Jimenez at the front
desk... She made us feel so welcome!!
The room,Resturant ,beach, night club, sports bar,casino, theatre was great as the last Time was there.
I will be arrive there again on sept,28 2013 for another great vacation :)) can't wait!!

Room Tip: I personally like building 5 & 6 it's very quiet and near the adult pool...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, September 25, 2013
Dear Guest,


Thank you for choosing us as your favorite resort in Punta Cana. We are proud to receive such as positive feedback, especially to hear your comments about the performance of our staff members. We will gladly pass your comment to Ms. Albania Jimenez, who will be happy to hear from you. It’s a pleasure to learn that our facilities and services are of your liking and that we meet your expectations.


We look forward to welcoming you back on Sept. 28 2013.


Sincerely,




Javier Cordero
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macon, Georgia, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2013

We returned on Friday (9/6) from a weeklong stay at Barcelo Bavaro Palace Deluxe and had an amazing time! It is a very large resort, but doesn't feel crowded at all. Everything was extremely clean. They had someone stationed in every bathroom to clean up after each person and there were even guys at the beach raking the seaweed off the sand. I was very impressed with the cleanliness of the place.

Here are a few tips for future travelers:
1. Be sure to get extra towels in your room each day, since the shower leaks - all the way around it - even through the connecting wall to the bedroom. Also rooms are a little warm, couldn't get it quite cold enough for us. (19 degrees celsius was the lowest it went)
2. Close your curtains if you're changing clothes and you're staying in an interior room that faces other rooms! LOL
3. It is a very international resort - meaning there will be lots of women in thong bikinis and men in speedos.
4. Learn some spanish before you go. Most of the workers know some english, but it would've been a lot easier to communicate if we knew better spanish.
5. Be prepared to tip everyone. We didn't expect this, but watched everyone tip. I thought tips were included in the all inclusive, but we ended up tipping bartenders, bell hops, excursion guides, and wait staff.
6. Hard Rock Cafe on the property is not a restaurant - only a store. Big let down!
7. We didn't have any problems getting reservations for dinner, but book them when you first arrive or you'll have to eat at 9:30 or 10:00 each night. The Japanese restaurant is the best!!! We didn't care too much for the Mexican restaurant - I had bones in my chicken enchilada. We were really pleased by the buffet's too, which you don't have to make reservations for or wear any special dress code (long pants and no sandals for guys).
8. Go on excursions!! We rode the adventure buggies to Cap Cana (gorgeous!) and went ziplining (don't go to the one at Scape park - it's worth it to ride longer to get to the longer ones!)
9. Drink a Sammy Sosa for me :) Yum!
10. The cigar, rum and coffee bar upstairs by Santa Fe Restaurant was really nice - Enjoy a Cafe Cubano for me too :)
11. To buy cigars, rum and coffee to bring back to the US - go to the Tobacco Museums. Great prices! Don't buy at the hotel. (Can't bring back cubans - can only bring 20 cigars per person)
12. The show at the theater is different every night I believe. We saw a few different shows and really enjoyed them.

Overall, we had an amazing time and would definitely go back. I wish we could've tried more restaurants, but we ran out of time. We loved sitting in the lounge chairs in the pool and enjoying some drinks. It was exactly what we needed after all the wedding planning!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, September 25, 2013
Dear Guest,


We really appreciate your feedback which is received with gratitude since our guests’ opinion in regards to their experience is of our interesting. Thank you so much for the kind advises to our future guests in this Trip Advisor community.


It is pleasant for us that you could enjoy our facilities, gastronomy and services to relax after your wedding planning and we are sure you could meet your expectations.


Remember that here; we always remain at your disposal.


Sincerely,




Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Freeport, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

My son won this trip through his company and asked me to go with him on a father-son bonding excursion. We went from 9/01 thru 9/15 and really enjoyed it. There were about 40 people (couples, families and singles) in the group that attended. It is a very large resort and used to be 3 separate resorts that were combined several years ago. It had 2 km of beautiful beach that is cleaned of sea weeds/grass every morning and is patrolled by security 24 hours a day. The staff is very kind and attends to your every need but, unfortunately, the majority do not speak much English. Surprisingly, there were quit a number of Russians there as well as Europeans and many Spanish speaking people.

The entire resort is immaculate and well taken care of both inside and out. The rooms are cleaned every day to a high standard. They have two large buffets and a number of specialty restaurants that you must make reservations to attend. The best ones are the Japanese, French and Spanish. The Mexican and Sea Food (hard to imagine) are not worth going to.

There are quite a number of activities that are well worth doing but we found the beach and the adult pool quite adequate to relax and have fun.

There are no complaints with this Beach Resort except, for me, I prefer smaller ones (like Akumal Beach Resort in Mexico) the staff learns you name and the bar tender has your favorite drink ready by the time you get to the bar. But, for those that prefer the larger all inclusive resorts, this would be the perfect place to go.

Room Tip: Always book a beach facing room on the 2nd or 3rd floor of the 5000 or 6000 (2) buildings. The view...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, September 25, 2013
Dear Guest,


Thank you for visiting Barceló Bávaro Palace Deluxe and for taking the time to share your experiences with the Trip Advisor community. We are happy to know that you could enjoy our facilities and services with your son at our resort.


Our goal is to satisfy our customers and make of their vacation a beautiful memory; so we hope to see you back again in our little Caribbean paradise.


Sincerely,




Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 9, 2013

We stayed all in at the barcelo bavara palace de luxe in the DomRep. Absolutely worth every penny. It is a very large resort but despite it being full of guests, it never felt overcrowded.
Buffet during breakfast and dinner was also ample supplied. Staff is exceptionally helpful and cheerful. Drinks included in the package were excellent and often we received premium brands.
The all in includes free rental of hobie cats and we had a terrific time sailing. The beach is meticulate and the pools are wonderful and clean.
My mother had an accident during our stay and we recent excellent medical care in the small local clinic attached to the hotel.
We also played tennis and were surprised by the excellent quality of rackets and tennisballs the hotel supplied for us.
We have already booked for next year ; )

Room Tip: get an upgrade and you have a jacuzzi on your balcony
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Director_BBPD, General Manager at Barcelo Bavaro Palace Deluxe, responded to this review, September 25, 2013
Dear Guest,


Thank you so much for your positive comments and for have taken the time to write us your nice observations. It is a pleasure for us to know that we were able to provide you a delightful stay and that everything were to your liking, reason that makes you book your next vacation at our resort.


We look forward to seeing you next year at our little Caribbean paradise Barceló Bávaro Palace Deluxe.


Sincerely,




Javier Cordero Gilsanz
General Manager at Barceló Bávaro Palace Deluxe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Bavaro Palace Deluxe

Address: Carretera Bavaro, km. 1, Bavaro, Punta Cana 23301, Dominican Republic
Phone Number:
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Bavaro
#6 Spa Hotel in Bavaro
#7 Top resorts Hotel in Bavaro
#7 On the Beach Hotel in Bavaro
#7 Romantic Hotel in Bavaro
#7 Business Hotel in Bavaro
#8 Family Hotel in Bavaro
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Barcelo Bavaro Palace Deluxe 4.5*
Number of rooms: 1402
Official Description (provided by the hotel):
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation. ... more   less 
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Also Known As:
Barcelo Bavaro Palace Deluxe Hotel Punta Cana

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