We have stayed at this resort for many years and always enjoyed ourselves. We haven't been there in 2 years so we decided to go and see the new renovations over Thanksgiving. It is absolutely fabulous. The staff is friendly and accomodating. The food was excellent with a large variety of choices. The resort even had a Thanksgiving celebration for us at the buffet. We really appreciated the recognition given to our American holiday. Thank you! Our favorite restaurant was the Kyoto, Japanese food. We had a show as well as good food. The beef was tender and seasoned to perfection. The theater for shows is wonderful and we enjoyed the nightly entertainment there. The only negative is the chair backs in the theater could use a cushion but this is minor. This has always been our favorite area because the beach is so beautiful. We are enjoying watching the resort grow. Our first visit was when the resort first opened as Bavaro Beach. We were sold right from the start. I wouldn't listen to the negative reviews. Our room was comfortable and if anything was missing that we needed the staff was very accomodating. We stayed in Room 3401. It has a great view! As for language difficulties, well, you are in the Dominican Republic where the language is Spanish. For the most part most of the employees had at least some English but like I said this is not their native language.