I absolutely loved this hotel! The location is fantastic, the hotel itself is great! You will get a huge bonus if get club premium! Some of the benefits of club premium are your own private conceirage, a bottle of champagne and bottle of rum when you arrive, and room service gratis. The people here work extremely hard on upkeeping the hotel. The hotel was about as clean and sterile as a hospital. I saw in some other vacationer's post that they get irritated about the workers not speaking good English. Well to those ignorant, pompous people that have a problem with a language barrier, guess what? You are in their Spanish speaking country!! Not everyone in the world speaks perfect English. Try to be a little more understanding. Overall, this resort is great! The only thing not so great is the buffet food and the coral sea restaurant. I would come back here in a second.