OK, I hope this review helps those who are looking to travel to Barcelo Delux. I will be as honest as i can be in all areas and cover points made by many previously.
Many have complained that upon arrival many people try to take your bags for tips and taxi rides, but if you say no they leave you alone. I also found that, despite the hasty approch, they are actually just trying to help. My bag was not taken as i refused but a gentleman directed our party to the taxi ranks. If you have hotel transfers you will be just fine anyway. Taxi fares are very reasonable. Upon check in i was expecting delays and poor attitude as per many reviews, however it was fine. In fact we was off the plane and checked in at the hotel with 90 minutes. I believe however for those arriving at busier periods may have a longer wait as it takes approx 5-10 minutes to check in per couple once seen. Its agreed that a little basic spanish goes a long way in helping things progress smoothly. The staff are not rude, just many have very little understanding in english so perhaps feel uneasy aproaching you or holding a conversation. It would be better if they had better english speaking, however, who was i to expect this in there culture and country? A little tip here and there really goes far too and being all inclusive, a dollar or two now and then wont burn any holes. All bars were very polite but again lack of english sometimes resulted in incorrect drinks but just ask or correct and they change it no questions asked. The ground staff always greet you and room service and maid staff always say hello and help.
Personally for me, this was a very expensive upfront cost for a vacation, however, once you arive and spend a few days there you soon realise that you are getting a very good deal i believe. The range of products and services are wide enough to occupy you daily and all included. Those activities that cost are fairly reasonable however some excursions and activities start to become a little pricey. The Spa is fantastic but again expensive. I HIGHLY recoomend the romantic escape package for 2 which is $200 USD. You get alot of treatment time and use facilities before and after these. Also they place you in a relaxation room with fruit and cookies afterward. A really amazing way to kick back. Not my normal thing but it was well worth it for the money believe me. Duty free on site is good value alos but be careful with the allowances. The staff tell you that you are able to take certain limits so please check in the in flight brochure when you travel exactly what you can bring back. Im a non smoker, but my family are. You can purchase 200 cigarettes for $30 USD where outside the duy free they charge $15 USD for 20. The variety on offer in terms of food and drink is very good value too. Cocktails included and several resteraunts too.
I had no complaints regarding sleep other than the obvious adjusting to time zones. Some evenings there were heavt storms that woke me, but this all made way for clear skies the next day. The bedding is very cmfortable and you can request more pillows etc if required. Robes and slipped are provided and the overall comfort of the room and slee was in my opinoon not an issue at all. In fact, sometimes it wwas hard to peel out of bed for the day ahead.
Now, i appreciate all these views are my own personal views and i fully understand if thers disagree, but one area i couldnt disagree more is for those reviews that mention poor cleanliness. The staff are forever cleaning literally everything. All day and night. Right down to the corners of photo frames. Some may have had a bad room experience but this will be discussed in the review later. All food courts and bars were clean and cutlery and glasses fine. Some plates were chiped or had a few marks at times but there is plenty more. The chefs all clean as the go and the pools and surroundings are immaculate.
Possibly the only down side i could say regarding the resort. It feels a litle isolated as you enter and travel down a very long road with loats of secuiy. The towns outside are very run down and seem dangerous. You wuldnt need to leave the resort but if your wanting to see the dominican culture i wuldnt suggest this resort as a perfect location at all. It is however located on the mos stunning beach which includes a lot of activities and equipment hire of which many are free of charge. The beach is long and stunning. YES tere is at times in the mornings a reasonable ammount of seaweed bu seriously, what do some people expect. The watres are crystal clear and the staff walk the beach for miles daily to clear all they can. There is plenty of shelter and severl beds available.
I was upon arrivbal a little unhappy with my room. I was initally allocated a golf room which adv new ammenities and golf view. It is very out of the way and a selection of the rooms only have a distant view of the course and lake. Block 8 this was, so unless you want a 1 minute walk to dinner and the each daily as well as lesser views, then i wouldnt book these. The furnishings are not of remier standard and the shower and fride leaked. There was 2 4ft beds rather than one larger bed which as a couple is not ideal. Now if you like sleeing alone then carry on by all means. Also if your a keen glfer and travelling just for this then this also would suit your needs. he golf bar does great food away from buffet style and the service is good. Now, because i was unhappy, i enqured regading an upgrade. I was politely informed this would be dealt with and slightly unexpectedly, it was! The next day we was advised we could be reloated FREE OF CHARGE and was moved to the most amazing room facing the beach with a jacuzzi. Also a HUGE bed and much nicer furnishings. Block 4. These are situated right next t the beach, pools and main complex. Its also right nxt to the entertainment hall. It is a little noisier and far less privae. On a cuple of occassions there were people getting changed in other rooms clear to view and sometimes a little uncomfortable. These people appeared to know they could be seen however and there was nothing you could do about it. The evening skies were mainly clear and temperatues always warm. The jacuzzi is more of a large bath with low powered jets but still amazing to sit in at night with a bottle of champers. The rooms are very clean, include mini bar, safe, ironing facilities and har dryer. Towels are replaced daily and beds also made (unless you ask not to) Sometimes the room service is done later in the day which is a pain if you are trying to get ready for dinner etc, but you can call guest services and ask for them to do it soner if it hasnt been done. Leave a small tip for the maids and they will ensure all is fine daily for you. he mini bar isnt very adequatly filled but has the basics. A few beers and soft drinks but thats all.
I am not an avid drinker so probobly not a god area for me to comment on. I do however belive hat there is alot of spirits on ffer. If you want basic vodka or bicardi, they dont really understand always so ask for white rum etc. They have whisky suc as baileys and all inclued. The make cocktails upon request and happ to help always. For kuids there is slush puppys and soft drinks too. I see the wine list was very expensive and i dont drink wine so please check other reviews. Alot more to drink was availale than i thought and the presidente beer is nice to drink. They do light and regular versions.
Now me and my partner are a little fussy with food but even still, its hard to not be satisfied with the food on offer. At breakfast you do not have to go to the main buffet. You can goto the sprts bar or golf bar and have a seated menu meal. This also applies at lunch times. The evening meals have lenty to offer with 7 or 8 options other than the buffet. The buffet is like any other buffet. Loads on offer and pasta and omlettes etc cooked in front of you fresh. Very continental feel and plenty of juice and coffee etc. Water always filled up for you. Sometimes busy but always a table. Decoration is very good. Food standards in buffet okay, not great but better than many buffets ive had previously. If you dont like ti, then its very very easy to reserve tables in other locations that are very nice. I recommend the italian and the mexican highly. The steak house is typical steak house.
Overall i am still ather baffled by the many negative reorts. The place is immaculate. The food on offer is wide and the drinks are plenty. The resort is huge with so much to do. Golf, spa, tennis, football, activities, Pools, games room, disco, casino, shopping, entertainment and so on.
Many bnegative points can be so easilly avoided. If you dont like the room unlikely) they will upgrade you. If the buffets not for you, theres plenty else. If you want romance stay near the lake. Fun and views go near the ools and beach. Get involved and make the most of it. I for one had the most memorable holiday with my partner ever. The zoo trip was good also. Pretty run down but the shows were amazing. You get hassled a little for the shops there but just say no. Its there livelyhood, there culture and language so some people expect too much. If you want british speaking, british food and british drinks..... benidorm is just fine. Barcelo is large, clean, friendly and overall very very good! Some negative points are simply minor.
Hope this helps.
9This is a personal view, please take from it as you wish)
- Official Description (provided by the hotel):
- Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation. ... more less
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- Also Known As:
- Barcelo Bavaro Palace Deluxe Hotel Punta Cana