The vacation started on a wrong foot, access key to the room did not worked and some paint smell came from the AC.(they just finished to renovate the next door apartment) I did call the reception of this hotel and I was pleased how they fix all our problem. In a few minutes they upgraded the suite and moved us to a different room, offering us a classic massage for two,a bottle of Rum and a sincere apologies . All this was managed by Melissa and Cesar employee of the hotel. Our vacation was a very pleasant and enjoyable. The food was great and the entertainment was excellent ,staff very friendly. We will return here for a Christmas vacation.
- Official Description (provided by the hotel):
- Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Colourful Caribbean flair. Water sports galore. All inclusive (generous, varied buffets for all meals). ... more less
- Reservation Options:
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- Also Known As:
- Punta Cana Iberostar
- Iberostar Dominicana Punta Cana
- Iberostar Punta Cana
- Dominicana Hotel