At the airport you have to pay 10.00 for a tourist pass. Then off to the resort and it was beautiful! We were greeted with fruity drinks and a cold towel. Our room was ready and we were assisted to our room. I requested a bottom floor room due to my husband disability and it was granted. I made reservations with the specialty restaurants prior to getting there via email and they were granted! It was NOTHING I asked for that I didn’t receive. We were close by the pool and the lobby was a lil farther but I didn’t mind because they had a buffet area by the pool. The room was nice and clean (no bugs in my room but I brought citronella candles and bug spray because of previous experiences in other countries). The room was spacoius, clean, and the bathroom was nice; with a stand up shower and jetted tub. The room had a safe with your own made up code and the mini bar (which consist of water, sprite, coke and soda water) was refilled every 2 days. The restaurants were delicious and the service everywhere was GREAT!!! The weather was perfect and I just don’t have any complaints about this resort. We visited the sister resort Dominicana and it was nice but I LOVED the Bavaro. Each night they entertained us with shows some corny but hey it was something to do. I will def return and recommend this resort!!!!!!