Just returned yesterday from this awesome resort. Stayed from Nov. 21 - 28. What a great experience. Started with fast check in. Tania at the front desk explained the resort with a warm welcoming smile. We were welcomed in the lobby with drinks. Everyone with smiles and so welcoming. Room was nice and roomy. Room nice and air-conditioned. Beautiful swan made out of hotel towels with beautiful red flowers.
Traveled with our 4 year old daughter. Lucy's mini club awesome. Rosa, King, Margarita, and Lauren so good with the children. Keeping them engaged and entertained the entire day. Mini club for children every evening was not only entertaining for the children however for the adults as well.
Did not have the opportunity to eat at the A La Carte restaurants easier with my child to eat at the Buffet. So impressed with the Buffet by Lobby. Staff and service excellent. Hanoy took the time to make my child feel comfortable. Franklin awesome service he knew exactly what we wanted everyday. Recommend you sit at same table everyday. Different variety of food, different theme every night.
Entertainment was great. The animation literally work all day and night to make sure the guests are entertained. Activities for the adults all day. What is nice is that they are inviting however never to pushy.
Housekeeping provides daily cleaning of room, clean dry towels, mini bar stocked at all times.
The employees at this resort are hardworking, respectful, always happy they are the ones that make the resort what it is. LOVE LOVE LOVE the people.
Had such a great family vacation. Cant wait to return, Cant wait to tell everyone about it.