We stayed here at the Bavaro from Oct. 20 to Oct 27. You get there and right away get help with your bags. Took maybe 10 mins to check in. During that time we had a drink brought to me and my wife. Anything we needed helped with or had questions with the front desk was there to help at all times and all were very pleasant people. I've stayed at the Iberostar Punta Cana next door so I had a idea of what to expect from this resort. The food is delicious and so are the drinks. What really makes your stay special is the workers. They are all so kind and willing to help you. We got to know Hector well as we would see him at the pool bar and the lobby bar at night. He was great to see everyday and always would make sure we were taken care of along with all of the other bartenders. The rooms were cozy. We stayed in room 2403 which is by the beach and by the food by the bar so it was a great location because we were by the beach, pool, and buffet. It was my third time( 1st for my wife who loved it) at a Iberostar and I havent been disapointed yet! Will definally return to this Iberostar and visit more.