We stayed in Punta Cana from Nov. 16-24. 4 nights at Melia & 4 nights at Barcelo Bavaro Beach.
Melia – Check-in took a long time! We got there at 3:30pm and didn't get into a room until almost 7pm. We paid an extra 60/night to upgrade to Royal Service. It was worth the extra $$ because the Gabi had really good food and you don’t need to make any reservations. The hotel is massive. It’s a long walk to get from one place to another. You always had to take a trolly if you wanted to go somewhere. The hotel has beautiful landscape but hardly anyone speak English! It was really frustrating to communicate with anyone. I’ve been all over Mexico and Jamaica and I feel that customer service at those places are allot better than here. Although I would still recommend this hotel, I myself, will not go back again. Also….during the time we were there, the hotel was dead!! Only had about 10 people in their Disco.
Barcelo Bavaro Beach – This hotel was not as big as the Melia so it was easier to get around. Also, during the time we were there, the hotel was almost at capacity, so there were allot of people. The casino was always dead but the Disco was always full of people.
The Dominican Republic was very beautiful and food was pretty good but they really need to work on customer service. I still would recommend going at least once but I, myself will not go back again. I would rather go back to Jamaica or Mexico where it’s just as nice but customer service is much better and hotel employees speak “some” English.