After many trips to Punta Cana we can say without hesitation that the Iberostar Grand is the best!!!
We have previously been to Secrets, Grand Bahia Ambar, Majestic Elegance, and the Occidental. While we have never had a bad experience, Iberostar Grand goes above and beyond.
One of the best perks of this resort is that, despite being part of a much larger complex of resorts, it feels like a small hotel. All a la cartes and the lobby bar are within easy walking distance (even in killer heels).
The staff are friendly but never overbearing; and they work incredibly long hours with a smile always. Lucida and Elias were present from morning to night with a variety of entertainment options or just a friendly laugh. Our butlers Victor and Mendy were excellent, organizing our a la cartes and leaving us a beautiful bubble bath (with sparkling wine) and a bed filled with rose petals. Raphael on the beach was always swift with the drinks and a smile. I had gone for a run on the beach one morning and upon returning Raphael saw me catching my breath on one of the beach loungers. He brought me (unrequested) an icy cold bottle of water. So thoughtful, so amazing... That water was possibly the best drink I had of the whole trip...
The resort is phenomenally clean (and I am a bit OCD about this). And it smells great. It really does.
The gym is well used by many guests and could use some updated equipment. This is by no means a complaint - the gym is better than many that you will see in top notch hotels in Canada or the US.
The beach is phenomenal. I ran as far as the Majestic Elegance to the left and to the Bavaro Princess to the right. The beach in front of the Iberostar Grand is the widest, and least crowded. Yes, there is seaweed in the ocean. Its the ocean - it can't be helped. It is cleaned up frequently once it washes onto the shore.
We ate at all of the a la cartes. The Italian was our favourite, but all were great. The buffet at lunch was amazing - cooked to order steak, burgers, lobster...
Our departure flight was not until 9 pm, so we left the Iberostar Grand at 6:40 pm. We spent the day on the beach after checking out at noon. We were offered towels and a private shower room where we could freshen up before going to the airport. This sort of consideration and detail is - for me - what makes all the difference.
We will go back to the Iberostar Grand - no question. It really is the best.
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- Also Known As:
- Iberostar Punta Cana
- Punta Cana Iberostar