Our original reservation was for the Iberostar Bavaro , however, Alicia at the Bavaro took care of us and upgraded us to the Grand Bavaro due to scheduling issues. At first we resisted because we wanted to stay at the Bavaro but I'm glad Alicia provided my family with the opportunity. The Grand Bavaro was wonderful, relaxing and not as crowded as the Bavaro. Various activities were available if you wanted to participate. Sometimes it was just fun to watch the other people. The Star Friends were engaging and fun to be with. Special thanks to Yanna, Maria, Boom Boom and Romel for making our vacation fun and entertaining. They work long hours but always have a smile on their face.
The rooms were nice and clean. The beds were very comfortable. The WiFi was spotty in our second room but the butler took care of it immediately. The butler made reservations for us at all four restaurants at the times we've requested. Also, they had the mini bar stock as requested and if more was needed it was promptly filled. We had a room on the 3rd floor (727X) near the Spa. It was convenient to the spa, fitness center and restaurants. The only recommendation I would have is ask for the 4th floor if you want to stay in that wing. It's very noisy at night (1 AM) because you are right over the kitchen and then it quiets down for a little bit but then the noise starts back up again around 4:30 AM.
I didn't have high expectations for the food but I was pleasantly surprised. The breakfast buffet had a variety of food and omelets cooked to order. Juana always had a smile on her face and by the second day knew what drinks we wanted for breakfast. The lunch buffet had a variety of food as well that could suit a picky eater. Some days lobster, steak available at the grill near entrance. Hamburgers were available and cooked to order. A special thanks to Oscar who went out of his way to find us a seat during lunch and took care of us during our stay. Oscar was very attentive to our requests and brought us refills on drinks before being asked.
We ate all the restaurants (Italian, Surf & Turf, Japanese and Gourmet). We enjoyed them all. The surf & turf restaurant was good but it seemed a bit rushed in their service. We went back to the Italian an additional night but was disappointed in the shrimp and lobster risotto. I had the risotto the first time there and it was delicious. For the second visit, I ordered the risotto but it was horrible and I couldn't eat it. It tasted too sea-foodie.
We did go to some of the shows at the resort. The Dominican culture show was boring. I think they should have used the side screens to explain what the dances and costumes meant. The Rock show was much better. The lobby bar had live music and that seemed to be the place after dinner and before the show.
I would definitely go back to the resort again just trying to decide when???
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- Also Known As:
- Iberostar Punta Cana
- Punta Cana Iberostar