Having traveled the Caribbean for decades my standards are pretty high. The Iberostar Grand well excceeded my expectations. When my friends & I stay at all-inclusives there are always pros & cons but in general, all-inclusives are usually mediocre. This hotel is exceptional- from the grounds, to the rooms, to the food, to the beach & pool and especially the staff. The pictures of the hotel, food, pool & beach speak for themselves. Aside from everything being top notch, the staff is what really makes this hotel expectional. They go out of their way to cater to you, and even with the (sometimes) language barrier they couldn't be friendlier! And they're quite funny too.
Victor mans the lobby bar, Julio & Lely (amongst others) are at the pool bar. Bienvenido, Elias, Boom Boom, Leticia & Maria handle the activities. Erick, Samuel, Raphael, Rosy & Marjory never leave you thirsty. Rigoberto is your man if you're interested in buying a condo or villa (they're expanding!) and Augusto mans the beach. Not to be forgotten are the "butlers" as they're called. Alexander, Jason, Andruly, Juan Carlos & Nelson will handle any & everything for you from reservations to boarding passes to straightening out a mix up on a snorkeling tour that I booked. Truly a five star staff.
My Friends and I loved it so much we can't wait to go back. I hope you enjoy it as much as we did!
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- Also Known As:
- Iberostar Punta Cana
- Punta Cana Iberostar