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“Pleasant Dinner.” 4 of 5 stars
Review of Hard Rock Cafe - Punta Cana

Hard Rock Cafe - Punta Cana
Palma Real Shopping Village | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
+1 809-552-0594
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Ranked #2 of 39 Restaurants in Bavaro
Price range: $9 - $23
More restaurant details
Restaurant details
Good for: Bar scene, Large groups, Special occasions
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night, Dessert
Description: Large group? Birthday celebration? Hen night? Family dinner?Soccer? Baseball? Basketball? UFC?At Hard Rock Cafe Punta Cana we offer you our famous cocktails & burgers, as well as Nachos, Fajitas, steaks, desserts and many other options for you to delight.Check out for our offers, live concerts and special events. Sure you will enjoy your visit!
2 reviews
“Pleasant Dinner.”
4 of 5 stars Reviewed June 1, 2014

Dinner was great at the Hard Rock, just like all the locations in the world. Our server Glennys was nice and very attentive. It was a small language barrier but nothing that she didn't understand from the menu. Only thing that was different from where I come from (Washington, DC) is bottled water and sodas ONLY for $3, no refills and 10% tax. Always double check your bill as well and call your bank ahead of your trip to a different country, just be sure they know where you are going and if it's no conversion fee when you use your bank card.

  • Visited May 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe - Punta Cana, responded to this review, June 4, 2014
Thank you for visiting Hard Rock Cafe Punta Cana and for posting your comments, I will pass on your encouraging comments to our Staff. Look forward to seeing you back rocking with us soon.



Best Regards


Dario Polanco
Assistant General Manager
Hard Rock Cafe Punta Cana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,116 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dominican Republic
Contributor
15 reviews 15 reviews
11 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“not Hard rock experience”
1 of 5 stars Reviewed May 31, 2014

Come back for the second time after almost a year.
But nothing changed. Average food, no salt, no quality ingredients, nothing spacial for the expensive price you pay.
18 dollar a burger, i expect something unforgettable. There are better burger for 2 dollars here in DR. Saturday night the restaurant was empty, now I know why.

  • Visited April 2014
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe - Punta Cana, responded to this review, June 4, 2014
Thank you for visiting Hard Rock Cafe Punta Cana and for posting your comments, we are disappointed to hear that your recent visit was not up to the usual Hard Rock standards. I can assure you that your comments will be highlighted to our Management team so that this situation does not happen again. Should you wish to visit us again please send me an email dario13hrc@gmail.com and I will make the necessary arrangements to ensure your next visit reaches the Hard Rock standard that we are renowned for. The team at Hard Rock Cafe Punta Cana look forward to seeing you back with us soon, thank for your time!



Dario Polanco
Assistant General Manager
Hard Rock Cafe Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Excellant”
5 of 5 stars Reviewed May 26, 2014

very good food good shopping area around the cafe buy a pint and keep the glass they put it in a box for you

Visited May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe - Punta Cana, responded to this review, May 26, 2014
I'm really glad to hear you enjoyed the Hard Rock atmosphere and the Rock Shop ! We hope to see you again soon!

Rock On!!

Best Regards


Dario Polanco
Assistant General Manager
Hard Rock Cafe Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Bahama mama”
4 of 5 stars Reviewed May 26, 2014

Had a nice afternoon here lots of Bahama mamas made perfect,
Small rock shop,but got the essentials,
and great music as always,

Visited May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe - Punta Cana, responded to this review, May 26, 2014
many thanks for providing us with your feedback. I am really glad that you had a great experience. We work hard to provide great service, I will definitely will share this feedback with all the staff.

Many thanks again, and next time you are in Punta Cana, come in to say hello!




Best Regards


Dario Polanco
Assistant General Manager
Hard Rock Cafe Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Contributor
11 reviews 11 reviews
7 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Better than most!”
5 of 5 stars Reviewed May 22, 2014

We have been to hard rocks all over the world and the food here was amazing! Worth the trip to the restaurant and mall! Service was good even though our waitress didn't speak a lot of English was easy to order what we were looking for. Great store as well!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DarioPolancoDilone, Gerente at Hard Rock Cafe - Punta Cana, responded to this review, May 24, 2014
Many thanks for providing us with your feedback. I am really glad that you had a great experience. We work hard to provide great food and great service, I will definitely will share this feedback with all the staff.

Many thanks again, and next time you are in Punta Cana, come in to say hello!



Best Regards

Dario Polanco
Hard Rock Cafe Punta Cana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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