I just had to write this review just to thank everyone who works at the hotel that they are doing a fantastic job! We spent 2 weeks at this hotel and yes there were things that the hotel could improve but these are minor.
We arrived in the morning and was welcomed with a drink and cold towels. The receptionists were friendly and spoke good English. We didn't have to wait long to go into to our room. We had booked a deluxe sea facing room on the 4th floor in the main building. The room was fantastic and we loved the walk- in shower. The room was very clean and light with a kingsize bed. Yes I admit the matress was hard but you get use to that. The room was cleaned daily nice touch having complimentary water every day. Some people have complained about having to take a beach towel from the room was wrong with that! There were always clean towels for us to take down to the pool so what is the problem! The balcony ws beautiful and the views were to die for, sitting with a drink watching the sunsetting was magical. I do admit that I like a really private balcony which in the main building you do not have due to the glass sides, but this is my own preference.
The staff were always friendly and welcoming. They tried to help when I found out I lost my phone on the plane when I arrived at the hotel. They said they contact the airline and posted us a note through our door saying that nobody had handed in a phone but would keep trying for us. Sometimes when asking at reception the staff didn't really understand but I know they are trying to improve in this area.
The breakfasts were amazing. Various cereals, fried eggs, boiled eggs, omlettes, bacon. Various fruits, yogurts, danish pasties I could go on and on. I didn't know what to choose next. Don't really know why other reviewers slammed the breakfast. Never queued once for the 2 coffee machines, although they are not the quickest!
We ate twice in the hotel in the evenings. We stayed for the Italian night and Kebab night, both meals were lovely. It is more expensive in the hotel to eat and drink and I feel that they could lower their prices to compete with the restaurants just outside the hotel.
The pool was superb very big so it was never crowded with always plenty of beds. Staff came round and offer you drinks. The beach was really private and peaceful. We went to Ao Nang on the shuttle bus 200 bht for 4 hours. Very different and busy,if you like busy this is the place for you, if you don't stay round the hotel.
Lovely restaurants round and about. To the left there are a selection of mini markets and restaurants our favourite was the Beach House. Take a right out of the hotel and walk for ten minutes there are more shops and restaurants, this near the Shearton hotel. Our favourite was Maya at that end.
We did have a massage in the Kanda Spa cost around £50 for an hour. This is situated on the 4th floor in the main hotel, Our room 1402 was opposite the Spa. It is more expensive than the massage places outside of the hotel, but it is worth the money and there are no hidden extras!!
What they could improve on..
The reception area. It is a lovely airy reception, but as it is situated on 5th floor nobody really uses it. I think if they had a bar, people would use it before and after they had been out for meal.
When walking to the pool and beach you have to walk through the breakfast area. There is no way you can walk around the pool to get to the beach other than wading through the pool. I think they need to rethink the design.
Other than that I would recommend this hotel to anybody. This has been the best hotel we have ever stayed at and I would like to say thank you to all the staff and Claude (we never got the chance to meet you) to say this in person, but I think you are doing a brillant job. Thanks again.
- Official Description (provided by the hotel):
- Stands directly on the scenic Klong Muang Beach. Combining the modern comforts and tranquility of Krabi, the resort offers nature inspired setting together with warm Thai Hospitality. ... more less
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- Also Known As:
- Beyond Resort Krabi Thailand