We have just returned from a fantastic 2 weeks at Casa marina Reef. We were a little apprehensive at first having read some very mixed reviews. We could not fault it.......yes the rooms are a bit dark & tired looking, but at least they were kept very clean, which in my opinion is of utmost importance. Clean towels(even if you didn't put them to be changed) & bed linen every day. Infact the whole hotel both inside & out was kept very clean. We saw them hosing down tables, chairs & floors in a couple of the eating areas so I guess they were all done in turn but dont know if that was daily. There was always some one gardening or sweeping. The pool & Jaccuzi areas were kept clean & treated every night & cleaned early morning.
Air conditioning was very effective & even though it was off all the time you were out of your room, the room was still very cool on your return. Your key card is used to put your electric on, so once you leave your room everything switches off. We had many power cuts whilst there, but it wasn't really a problem as the generator soon kicks in. Tele was a bit hit & miss, we could only get 2 channels, but then we were'nt there to watch tele. Some of the electric sockets were alittle to be desired. If you like a cup of tea or coffee to get you going when you wake up then I would advise you take a travel kettle & supplies. We were glad we took ours.
We had a leak in our toilet cistern, but this was very soon repaired & a request for new light bulb was done very quickly. Nothing seemed to be too much trouble.
The food was excellent....always plenty to choose from & we always found something that we all liked.
You are given vouchers to use in the A'Lcarte. We tried Seascape first but were not very impressed. The Italian was fab & the staff in there were lovely. Can't comment on the Mexican as it didnt appeal to us. You could get afternoon tea from a cart but we gave that a miss after the first couple of days but it was ok.
We went on the Monster truck. That is a must, it was a great fun day, but you do get dusty & dirty. The children love getting pens, pencils & sweets which you throw to them from the truck, so take some with you.
The staff are great at the hotel & very friendly. The one draw back is that you get invaded by the locals at the w/e & they take over the pools. Going to the town is quite an experience. If you want ATM turn right out of hotel & keep going straight on dont turn up any side streets & you will see it over on your right. There is a pharmacy close by, again turn right & then take first left, but it is sign posted. If you ask directions they will follow you or take you & then ask for money.
At the airport you need $10 to get in & then $20 to come home. you are also required to fill out a form. We were not given this on the plane (it appears that most flights are given them on board) so it was extra hassel to sort out once we got off the plane. We booked VIP lounge for our return. It was $20 per person, but well worth it as all your drinks, crisps & sandwiches are included & it is comfortable & air conditioned. They come & collect you when your flight is ready to board & escort you to your departure gate
Its not 5 star but then your not paying 5 star prices. If you just want a nice quiet relaxing time then I would recommend it & we will certainly be going back.
If I can be of any further help then please email me K18jenny@hotmail.co.uk & I will do my best to answer any queries you may have. Or if you were there between 28th Sept & 11th Oct then would like to hear from you.
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- Also Known As:
- Casa Marina Beach & Reef Resort
- Casa Marina Reef Dominican Republic
- Casa Marina Reef Sosua