I just returned from a week at CASA MARINA REEF RESORT, I here its closing and a new 5 star is opening for more money. If it is going to be at the same location the beach is the best I have ever swam in. For those going before it closes it’s a 3.5 star and sliding. The beach and pool chairs getting rough, not all restaurants open, food the same everyday. I was in room 2367 a corner room facing the ocean a/c worked great quiet no pool or long hallway echoing. My biggest beef Nolitours Tours were terrible I called ahead to make sure I got the ocean view room I booked, they were surprised to hear I booked Ocean View. The other couple with us and other people checking in complained they didn’t get Ocean View and couldn’t for a day to two until one become available. We booked 3 tours with them. First one Cable car and Rum factory tour, what a joke, go to the rum factory hear some history outside the building, go inside to a 3rd floor balcony over looking the plant conveyor belts then out to the store for a small sample and to buy Rum. Next to a Jewellery Store down town for over an hour, try walking out of the store swarmed by vendors. Then to a town square, an old church and another old jewellery store. No time to shop on your own, always hounded by vendors. The cable car was awesome, hounded by vendors at the top. I suggest call a cab and set up your own tour may cost a few dollars more but won’t waste most of your day. 2nd tour Monkey Jungle, Zip Line and Cabarete. All 3 were nice and you should call a cab and go on your own. Bus was 45 minutes late took us to special restaurant with special menu for Nolitours. We ordered off their special menu club sandwich, nachos and 2 beer $20.00, The couple with us 2 orders chicken wings and fries 2 beer 18.50. They received their food ate it drank their beer, we got our food 1 hour later. We had 1 and half-hours to eat shop and sight see. We spent ours in the restaurant should of gone back to the resort and drank and ate for free. After we now wait for the bus which is an hour late for we have the restaurant call our resort to find out where our bus is. The resort calls back, claims they had a flat but didn’t give us a new pick time. A call to the restaurant to say our bus will be another couple of hours, go do what you want would have been nice. The Nolitours guide at the result claims he knew new nothing about it and would get back to us heard nothing. 3RD tour was cancelled do to weather. I forgot my hat and $60.00 sunglasses at Monkey Jungle (run by Canadians), both the Bus Company and the Nolitours rep said I would get it back never did. Every time Nolitours rep called he claims he got a machine He is from Montreal spoke English but left messages in Spanish, go figure. We leave on Feb. 27,2013 (Dom. Rep Independence Day) We were never told, the road in front of the resort is closed for parade traffic backed up Bus over one hour late, we pack up check out early and sit and wait. Check out time 8:30 AST arrive 5:30 EST in Toronto. Nolitours full of disappointments, waiting and no communication. By the way our Nolitours rep was Philipee, from Montreal.
- Reservation Options:
- TripAdvisor is proud to partner with Otel and Despegar.com so you can book your Casa Marina Reef reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Casa Marina Beach & Reef Resort
- Casa Marina Reef Dominican Republic
- Casa Marina Reef Sosua