Coral Costa Caribe has potential, but needs some improvements and is not a 4-star. My husband and I are not really picky travellers, so we had a good time in spite of some deficiencies.
ARRIVAL: The worst part of the trip was the three-hour bus ride from Punta Cana airport, no bathroom on the bus. And we didn't arrive at the resort until 3:00 in the morning! After we checked-in, we were heading to our room and all of a sudden a guy appeared out of nowhere, wearing a dark hoodie and frantically speaking to us in Spanish. Eventually we figured out that he was security and was trying to bring us to our room. But it was pretty scarey, at 3:00 in the morning being approached by a frantic stranger in a dark hoodie.
ROOM: Our room was okay - not great but not a disaster either. It was a bit dark and the clock-radio didn't work, but the sun beamed in the window at 7:00 every morning, which was lovely!
SERVICE: We arrived on a Saturday night, and the next day we went down to the buffet for breakfast and could not find a clean table or a cup of coffee to save our lives. The place was completely over-run with local people. Which I have no problem with at all, except for the fact that the staff could not keep up with the influx. Service at the buffet was often slow, but if there was a big crowd of people it was impossible. With that said, the staff were all very sweet and friendly.
BEACH: The beach was okay, although not the really soft sand like Punta Cana - a lot of the beach was covered with crushed shells and pieces of coral, although the sand down by the water was softer and had less shells.
VENDORS: One big problem with Costa Caribe was the vendors on the beach - they were relentless. There's a steady parade of people selling items, and even though they would move along when you'd say "No thank-you," they'd be back again an hour later. They also set-up tables at the resort in the evenings, which was nice because you could look through a big selection of items. Although Dominicans can be very assertive when trying to make a sale, which can be a bit overwhelming if you're not used to it.
RESTAURANTS: Pretty good. I think our favourite was the Mexican restaurant, the Santa Fe.
SANTO DOMINGO: Loved it! We toured the colonial zone and it was fantastic!
SAONA ISLAND: Biggest regret of the trip. It was utterly disappointing. We were promised a trip to the most beautiful sandy beach in the Dominican, a chance to swim with starfish, and a barbeque of steak and burgers. They brought us to the area with starfish, but there were none anywhere where our boat stopped. None. When we got to Saona Island, the beach was blocked full of people, worse than at our resort, and was CRAWLING with vendors, again, worse than at our resort. And the food? There was no barbeque. There was a buffet of crappy food - warm coleslaw, tough chicken. The only thing that was edible was the instant mashed potatoes. The beach was mostly rock and coral and was difficult to walk on in bare feet. Only when we were leaving did I realize there actually was a beautiful soft sandy beach there, but it was not where our guide brought us and we didn't get to appreciate it at all.
WARNING!: One of the staff on the boat back from Saona Island tried to steal our bags. It was very upsetting and really soured the day. He tried to open my husband's bag and started to argue that it was his bag. My husband had to physically rip the bag away from him. We didn't have anything of real value in our bags, but it was a very souring incident.
Overall, however, we had a good time and we got a really good deal through Sunwing. However, I could see how people would be disappointed if they had paid for and expected a 4-star resort. I don't think I would recommend this resort to a friend. And I definitely would not stay at another resort 3 hours from the airport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites