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“Great Staff, Pleasant Atmosphere, Clean Rooms” 5 of 5 stars
Review of BEST WESTERN Palmareca Hotel & Suites

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BEST WESTERN Palmareca Hotel & Suites
3.5 of 5 Hotel   |   Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico   |  
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Ranked #2 of 29 Hotels in Tuxtla Gutierrez
Lebanon, New Hampshire
Top Contributor
134 reviews 134 reviews
82 hotel reviews
Reviews in 66 cities Reviews in 66 cities
286 helpful votes 286 helpful votes
“Great Staff, Pleasant Atmosphere, Clean Rooms”
5 of 5 stars Reviewed April 12, 2009

My colleague and I stayed here for two nights while doing business at the Universidad Nacional Autonoma de Chiapas, Tuxtla Gutierrez, which is directly across the street from the hotel. The staff was very efficient and attentive, delivered messages, gave lots of tips for our first visit to the city, and made our stay very pleasant. The breakfast buffet was elaborate and nicely-presented, and the restaurant staff was extremely helpful and hospitable, explaining regional dishes to us, and encouraging us to try dishes that were new to us. The hotel grounds were well-maintained, the room was clean, air conditioning worked, wireless internet in the rooms worked well. The hotel's shuttle to the airport was also efficient and comfortable (air conditioning and bottled water were both appreciated!) and although it only makes two runs a day, if it's going when you are, I'd recommend it. Overall, we had a very pleasant stay here and would happily stay here again if we return to the area.

  • Stayed March 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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85 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Bremen, Germany
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 24, 2006

The Best Westerm hotel Arecas is a nice hotel Tuxtla.
Although officially a 4* hotel, I would rate it as a 3* hotel.
The hotel has a nice tropical garden and a small pool and the clean rooms are rather small and noisy, due to a huge air-co.

The breakfast buffet is good, but you hardly find european style dishes, almost everything is mexican style.

The hotel offers free Wi-Fi in all rooms and the staff at the restaurant is very friendly. On the contrary, the guys at the reception were not very helpful and shortspoken.

The location of the hotel is very good (close to the main shopping centre).

My advice: Do not book this hotel through the Best Western homepage, because you can get better fares negotiating directly with the staff.

  • Liked — Garden and pool
  • Disliked — Noisy air-co
  • Tips/Secrets — Ask for reasonable fares.
  • Stayed September 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 3, 2006

This might be the best hotel in Tuxtla. Though it is located on the bustling main road, it is quiet as all the rooms are located in a garden setting away from the traffic. It is quiet. The rooms are clean, cool and spacious. It is reasonably priced. Be sure to find out if your room rate comes with complimentary breakfast. It is worth packaging your deal as such. The complimentary breakfast is a huge buffet with a wide array of dishes. We stayed at this hotel on two different occassions in June. It is a lot cheaper to go with the complimentary breakfast than ordering off the menu (unless you want only something like cereal).
The pool is lovely and the staff is pleasant and helpful. The hotel is within an easy walk of the shopping mall, numerous interesting small shops and some good restuarants.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2006

Nice Hotel. Small and quiet. People are very friendly. Clean.. It´s got Wi-Fi all over the hotel, and they have 2 computers for guests. Great Service. Highly recommended.

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Additional Information about BEST WESTERN Palmareca Hotel & Suites

Address: Boulevard Belizario Dominguez 4120-2, Tuxtla Gutierrez 29020, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 29 Hotels in Tuxtla Gutierrez
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Palmareca Hotel & Suites 3.5*
Number of rooms: 148
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Also Known As:
Best Western Tuxtla Gutierrez
Tuxtla Gutierrez Best Western
BEST WESTERN Palmareca Hotel & Suites Tuxtla Gutierrez, Mexico - Chiapas

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