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“Exellent experience” 5 of 5 stars
Review of Hilton Garden Inn Tuxtla Gutierrez

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Hilton Garden Inn Tuxtla Gutierrez
3.5 of 5 Hotel   |   Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico   |  
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Special Rate
MXN1,500 (MXN)
Ranked #1 of 29 Hotels in Tuxtla Gutierrez
Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
72 helpful votes 72 helpful votes
“Exellent experience”
5 of 5 stars Reviewed April 23, 2012

Our stay was 2 weeks and the customer service received was that of a Hilton resort. Every morning we were welcomed to breakfast by very friendly staff, especially Lizette & Annamay. Our servers spoiled us, especially Rodrigo. Isabel did a wonderful job keeping our lovely room clean and in order. The front desk reception was always very accomadating and friendly, especially Alfonzo & Luis.Keep up the good work.We will be back.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    116
    38
    7
    1
    1
See reviews for
36
26
7
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Monterrey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 28, 2012

I stayed one night in transit from san cristobal de las casas. I made my reservation and paid online on hotels . com .. when i arrived they said on reception my reservation wasn't paid which it was. They made me call the website from my cell phone (call that costed me a decent amount of money for roaming charges). anyways the website ended calling them and confirmed the payment ..

On the good part is a very good new hotel, the rooms are excellent, the pool is great, very clean and if it wasn't for the poor service on check in i'd recommend it

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2011 via mobile

I had he opportunity to visit this lovely hotel last weekend and I was positively impressed with the excellent service and attention to details provided. Many thanks to the employees that made our stay so pleasant.
Located next to a mall, with great food and excellent facilities.

Again thank you!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook, BC
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 29, 2011

I stayed one night while in transit from San Cristobal to Mexico City. It's certainly a beautiful brand-new hotel with all the amenities and services expected of a Hilton. The rooms are beautiful and very well-appointed. Drinks by the pool was a nice respite after a long travel day.

If you're just there overnight or for business, it's perfect. But it's a shame that the owners didn't take the time to add any authentic touches. This hotel could be anywhere in the world. And its at least a 45-min bus ride from the aiport and is far from the down-town area where all the better restaurants are located, so not well-located. But in Tuxtla, it seems that most of the hotels are in this area.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Cabos
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 21, 2011

It is a brand new hotel, has very nice facilities, good sleep and very warm staff. Food was good. I would recommend for short stays or business travel. It is not very closed to downtown and about 30 min from the airport, but in a commercial area.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tuxtla Gutierrez

Address: Boulevard Blvd. Belisario Dominguez #1641, Tuxtla Gutierrez 29050, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 29 Hotels in Tuxtla Gutierrez
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn Tuxtla Gutierrez 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
The superbly modern Hilton Garden Inn Tuxtla Gutierrez hotel is situated in the main boulevard and bordered by a plaza, banks and a variety of restaurants. This prime commercial district is ten minutes from downtown, and is an excellent base for conducting business or exploring this vibrant city. Stay at the Hilton Garden Inn Tuxtla Gutierrez hotel for easy access to Angel Albino Corzo International Airport, just thirty-five minutes away. Stay at the Hilton Garden Inn Tuxtla Gutierrez, and find everything you need for a relaxing stay. The hotel is located in the commercial district, which means we know how busy you can be. That's why we provide complimentary WiFi, an on-site restaurant, and a complimentary 24-hour Business Center. ... more   less 
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Also Known As:
Hilton Garden Inn Tuxtla Gutierrez Mexico - Chiapas

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